Category Manager

Paytm Payments Services; Dadri; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Paytm Payments Services is seeking an experienced Category Lead to build, own, and scale a high-potential category from the ground up. This entrepreneurial role combines business ownership, product thinking, strategy, and execution to drive profitability and scale.

You will own the category strategy, identify growth opportunities, and work with Product, Technology, Risk, Operations, and Marketing to launch new initiatives.

Qualifications

• 10+ years of experience in Category Management, Product Management, Business Management, General Management, or a similar role.

Responsibilities

• Own the end-to-end strategy, growth, and P&L for the category.
• Define and build customer-first financing journeys where customers pay interest only on the amount utilized, enabling a flexible and efficient borrowing experience.
• Develop and execute strategies to drive customer acquisition, engagement, utilization, retention, and overall category growth.
• Use data, customer insights, and experimentation to continuously optimize the product and business performance.
• Track and improve key metrics including portfolio growth, customer adoption, utilization, profitability, and unit economics.
• Partner closely with Product, Technology, Risk, Operations, Marketing, and other cross-functional teams to execute the category strategy.
• Work closely with senior leadership to identify, launch, and scale new business initiatives as part of Paytm’s new venture.
• Operate with a zero-to-one mindset, taking ownership from identifying the opportunity through to building a scalable business.

Skills

Category Management

Product Management

Business Management

General Management

Leadership

Stakeholder Management

Data-driven decision making

Entrepreneurial mindset

Job description

About the Role

We are looking for an experienced Category Lead to build, own, and scale a high-potential category from the ground up.

This is a high-impact, entrepreneurial role that combines business ownership, product thinking, strategy, and execution. The role will be responsible for defining the category strategy, identifying growth opportunities, building customer-centric solutions, and driving the business towards scale and profitability. The ideal candidate will have a strong track record of owning and scaling businesses or categories, with the ability to operate across product, growth, operations, and commercial functions.

What You’ll Do

• Own the end-to-end strategy, growth, and P&L for the category.




• Define and build customer-first financing journeys where customers pay interest only on the amount utilized, enabling a flexible and efficient borrowing experience.




• Develop and execute strategies to drive customer acquisition, engagement, utilization, retention, and overall category growth.




• Use data, customer insights, and experimentation to continuously optimize the product and business performance.




• Track and improve key metrics including portfolio growth, customer adoption, utilization, profitability, and unit economics.




• Partner closely with Product, Technology, Risk, Operations, Marketing, and other cross-functional teams to execute the category strategy.




• Work closely with senior leadership to identify, launch, and scale new business initiatives as part of Paytm’s new venture.




• Operate with a zero-to-one mindset, taking ownership from identifying the opportunity through to building a scalable business.

What We’re Looking For

• 10+ years of experience in Category Management, Product Management, Business Management, General Management, or a similar role.




• Proven experience owning and scaling a business, category, or product with measurable impact on growth and profitability.




• Strong understanding of customer journeys, marketplaces, merchant ecosystems, supply chains, logistics, digital businesses, or financial products.




• Experience managing large portfolios and driving business outcomes through data-led decision making.




• Strong commercial and analytical orientation, with the ability to translate insights into actionable business strategies.




• Excellent stakeholder management and cross-functional leadership skills.




• Strong problem-solving ability and comfort working in ambiguous, fast-changing environments.




• Entrepreneurial mindset with the ability to build from zero, move with speed, and take end-to-end ownership.