Capability Enablement Specialist

Iron Mountain Incorporated; India; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Iron Mountain Incorporated is seeking a Digital Transformation Enablement Specialist (P2) to bridge technology and business execution. You will craft adoption plans, deliver training on AI and analytics, and drive change management across enterprise teams, partnering with product managers and leaders.

Your role focuses on enabling users to embrace new digital tools, ensuring measurable business value realization, and aligning enablement initiatives with strategic goals in a fast-paced

Qualifications

• 3+ years of experience in facilitating digital transformation initiatives, technology adoption, or change management within a corporate environment.
• Strong knowledge of change management methodologies, agile or product-led operating models, and digital technologies including AI, automation, and data analytics.
• Proven ability in designing technical training curricula, managing cross-functional stakeholder relationships, and translating complex digital concepts for non-technical audiences.

Responsibilities

• Capabilities Adoption & Value Realization: Create adoption plans and roadmaps for new digital technologies with measurable business value.
• Digital Fluency & Training: Design and deliver training programs, workshops, and resources on AI, automation, and analytics tools.
• Change Management: Develop strategies to address resistance, engage stakeholders, and enable smooth organizational transitions.
• User Support & Collaboration: Guide internal users navigating new platforms and align enablement with core business goals.

Skills

Digital transformation

Change management

Training curriculum design

Cross-functional collaboration

Education

Bachelor's degree in IT/Business

Certifications such as CDTP/PROSCI/PMP advantageous

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking an adaptable Digital Transformation Enablement Specialist (P2) to join our Digital Transformation team. In this role, you’ll play a key part in bridging the gap between technical innovation and everyday execution by guiding enterprise teams through solution adoption and change initiatives. Working closely with product managers and cross-functional leadership, you’ll have the opportunity to design role-based training and strategic readiness plans that overcome organizational inertia. Here, your change management expertise will directly empower users to embrace new AI, automation, and analytics tools, driving maximum value realization across the enterprise.

What You’ll Do (Responsibilities)

• Capabilities Adoption & Value Realization: Create comprehensive adoption plans and implementation roadmaps for new digital technologies to ensure seamless integration and measurable business value.
• Digital Fluency & Training: Design and deliver engaging training programs, workshops, and educational resources focused on modern AI, automation, and analytics tools.
• Change Management: Develop targeted change management strategies to proactively address potential resistance, engage stakeholders, and ensure smooth organizational transitions.
• User Support & Collaboration: Provide ongoing guidance to internal users navigating new digital platforms while partnering with leadership to align enablement initiatives with core business goals.

What You’ll Bring (Skills & Qualifications)

The ideal candidate will have:

• 3+ years of experience in facilitating digital transformation initiatives, technology adoption, or change management within a corporate environment.
• Strong knowledge of change management methodologies, agile or product-led operating models, and digital technologies including AI, automation, and data analytics.
• Proven ability in designing technical training curricula, managing cross-functional stakeholder relationships, and translating complex digital concepts for non-technical audiences.
• A Bachelor's degree or equivalent in Information Technology, Business, or a related field; certifications such as CDTP, PROSCI, or PMP are advantageous.

Category: Customer Support

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts.

Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics.

Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail].

See the Supplement to learn more about Equal Employment Opportunity.