Campaign Management Assoc Manager

Accenture in India; Bengaluru; On-site; INR 2,500,000 - 3,800,000; Full time

Job summary

Accenture in Bengaluru seeks an experienced Campaign Management professional to lead the email team, oversee content creation and campaign execution, and ensure timely delivery while meeting SLAs.

The role requires extensive experience in campaign management and email content development, with strong communication and organizational skills. Rotational shifts and cross-functional collaboration are expected to support global campaigns.

Qualifications

• Bachelor’s degree in a relevant field.
• 10–14 years of experience in Campaign Management and email content creation.
• Excellent communication and strong organizational focus.

Responsibilities

• Lead the email team, including content creation and campaign execution.
• Manage day-to-day operations of the Email team and meet SLAs.
• Ensure high quality standards for email content and timely delivery.
• Adhere to compliance and regulatory requirements across campaigns.
• Communicate with the onshore team and manage client expectations.

Skills

Marketing Operations

Education

BSc

Job description

Skill required:

Marketing Operations - Campaign Management

Designation:

Campaign Management Assoc Manager

Qualifications:

BSc

Years of Experience:

10 to 14 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

Lead the email Team including Content Creation & Campaign creation Manage Day to Day operations of the Email team Meet team SLAs month on month Risk and issue management Maintaining high quality standards for the email content and ensuring the timelines are met Adhering to compliance and regulatory requirements Communication/support to the onshore team Ensure operational metrics are appropriately managed and maintained by the team Create and execute project work plans and revise them as appropriate to meet changing needs and requirements of the brand Lead Business discussions and manage client expectations on the project and is able to negotiate/align on plans Lead Discussion for new requirements Constantly drive innovation and improvements in the team to improve quality and productivity. Drive best practices within the team Role requires Digital Marketing Ads & Promotion creation/design The planning, executing, tracking and analysis of direct marketing campaigns. These tasks span the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result.

What are we looking for?

Excellent Communication Skills Bachelor’s degree, willing to work across different shifts Minimum 4 years Experience in Campaign Management and email content creation Highly organized, detail oriented, and results focused

• Need to have an ability to effectively handle tight deadlines and multiple projects Managing client expectations with regards to Governance Good at interacting with clients over phone or email Strong Team Management, with atleast 4 years experience managing people Strong with KPI, SLA and operational metrics Working experience with content management. Quick learner and ability to highlight risks and issues Ability to honor commitments and deadlines on assigned tasks Ability to prioritize tasks, complete assignments and Multitask. Working experience on JIRA or Workfront would be an advantage Flexibility to work across shifts Roles and Responsibilities:
• In this role you are required to do analysis and solving of moderately complex problems
• Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures
• The person requires understanding of the strategic direction set by senior management as it relates to team goals
• Primary upward interaction is with direct supervisor or team leads
• Generally interacts with peers and/or management levels at a client and/or within Accenture
• The person should require minimal guidance when determining methods and procedures on new assignments
• Decisions often impact the team in which they reside and occasionally impact other teams
• Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
• Please note that this role may require you to work in rotational shifts