Buyout Order Administrator

Emerson; Chennai; On-site; INR 450,000 - 750,000; Full time

Job summary

Emerson Electric Co in Chennai, India, is seeking a Logistics Order Administrator to monitor orders from entry to delivery, expediting to resolve delays and coordinate with global factories. You will handle shipping, documentation, and compliance, ensuring on-time invoicing and connection with customer service teams.

This role requires a bachelor's degree in business or logistics, 0–3 years of experience, and strong English communication.

Qualifications

• Bachelor’s degree in business, supply chain, or logistics.
• Administration and organizational skills are essential.
• Technological aptitude and ERP/system literacy required.
• 0–3 years of experience in logistics or order management.
• Excellent spoken and written English ability.

Responsibilities

• Monitor customer orders from entry to shipping and delivery.
• Identify delays and coordinate with teams to resolve bottlenecks.
• Coordinate with global factories to ensure timely order fulfillment.
• Execute logistics activities with Incoterms and shipment lifecycle.
• Ensure invoicing within POD and support the Order Admin team.

Skills

Administration & organizational skills

Technologically inclined

Excellent command on Spoken & Written英

Education

Bachelor’s degree (BBA/Commerce/Supply chain/Logistics)

Job description

Job Summary:

Emerson Automation Solutions is where technology and engineering come together to create solutions for the benefit of our customers, driven without compromise for a world-in-action.

In This Role, Your Responsibilities Will Be:

Order Monitoring & Expediting:

• Monitor customer orders from order entry through shipping and final delivery.

• Identify, follow up, and resolve delays, holds, and bottlenecks by coordinating with relevant teams.

• Closely track shutdown, LD, PRECOM, and other urgent or critical orders.

• Monitor factory timelines and coordinate with Buyout Admin for orders falling behind schedule.

• Generate and maintain monthly order status reports for buyout factories.

• Use JDI to access, review, and update order and shipment schedule details.

Factory & Global Coordination:

• Interface and communication with global factories across world areas (excluding MEA).

• Monitor and follow up on all buyout orders with factory teams.

• Ensure regular updates on delivery and shipment status are shared with Buyout Order Administrator and immediately communicate any delays to the Customer Service team to enable proactive customer engagement.

Logistics & Shipping Operations:

• Execute logistics activities with a strong understanding of Incoterms and the end-to-end shipment lifecycle.

• Arrange shipping releases and ensure accurate shipping documentation from origin/DXB offices.

• Ensure shipping documents comply with destination customs rules to avoid demurrage/storage penalties.

• Book shipments in SCO and prepare Certificates of Origin (COO) and attested documents per customer requirements.

• Provide pre-alerts to customers and obtain Proof of Delivery (POD) confirmation upon delivery.

• Support the Order Admin Team by following up with customers/local partners for POR completion.

• Coordinate export license follow-ups with order admin to avoid last-minute shipping delays.

Finance, GRN & Invoicing Support:

• Follow up with factories for timely submission of supplier invoices and elevate delays immediately.

• Support the upload of supplier invoices into Esker

• Assist the O Admin Team with buyout order invoice.

• Ensure invoicing is completed within one day of POD receipt

• Dispatch invoices within 5 working days and upload them to customer portals or send via email/courier with tracking.

• Support the Order Admin team in clearing logged or disputed invoices.

Trade Compliance, EHS & Regulatory Requirements

• Ensure compliance with Emerson Trade Compliance procedures (import/export).

• Coordinate closely with Trade Compliance team for adherence to regulations and trade laws.

• Coordinate with EHS team for safety and proper handling requirements.

• Support Letter of Credit and CAD shipments as per finance/customer requirements.

• Follow procedures for DG/hazardous/dangerous goods shipments.

• Obtain export proof/exit certificate within 5-7 days to support VAT reconciliation

Internal Support:

• Provide backup support to colleagues when required.

• Coordinate with Order Management, Order Entry, Sales, Project Execution, and Finance teams to ensure smooth order flow.

Who You Are:

You quickly and decisively act in fast-changing, unpredictable situations. You show a tremendous amount of initiative in tough situations; is exceptional at spotting and seizing opportunities. You have a strong bottom-line orientation. You persist in accomplishing objectives despite obstacles and setbacks. You have a track record of exceeding goals successfully. You readily distinguish between what’s relevant and what’s unimportant to make sense of complex situations. You Look beyond the obvious and doesn’t stop at the first answers. You analyze multiple and diverse sources of information to define problems accurately before moving to solutions.

For This Role, You Will Need:

• Bachelor’s degree (BBA/Commerce/Supply chain/Logistics etc).

• Administration & Organizational skills

• Technologically inclined

• 0-3 years’ experience

• Excellent command on Spoken & Written English

As an advantage Qualifications that Set You Apart:

• Experience in Inside Sales, Order Entry (Technical)

• Spoken & Written French and/or Arabic.

• Execution and logistics experience with Control Valve products.

Additional Information - Customers:

Internal: VP Flow Controls MEA, Directors, Managers, Supervisors, Engineers, Order administrators, Shipping coordinator, Customer service personnel, Workshop Personnel

External: MEA LBP's, Customers, and other Emerson Offices

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Requisition ID : 26012910

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.