Business Unit Operations Manager

ADA Global; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

ADA Global seeks a highly motivated Business Unit Operations Manager to act as the strategic right hand to the Chief, Retail AI. This role drives operational excellence, business performance, and cross-functional alignment for a fast-growing AI-led business in Bengaluru.

The ideal candidate brings 5–8 years in operations or strategy, strong financial acumen, and proven ability to partner with senior leaders to scale complex, technology-enabled initiatives.

Qualifications

• 5–8 years in Business Operations, Corporate Strategy, Management Consulting, Program Management or related roles.
• Experience supporting senior leaders in technology, SaaS, AI, analytics, or digital businesses preferred.

Responsibilities

• Drive annual planning and long-term business strategy with BU leadership.
• Define, track, and govern OKRs, KPIs, and strategic initiatives.
• Lead cross-functional projects and initiatives spanning multiple teams.
• Ensure timely execution of key business priorities and strategic goals.
• Own BU operating rhythm including leadership reviews, QBRs, and business reviews.
• Drive organizational alignment, accountability, and execution discipline.
• Partner with Finance on budgeting, forecasting, and resource planning.
• Monitor revenue, profitability, utilization and other key metrics; develop executive dashboards.
• Prepare executive briefings, presentations, and leadership updates; liaise across Enablement functions.

Skills

Strategic thinking

Financial acumen

Operational excellence

Stakeholder management

Executive communication

Data-driven problem solving

Ownership & discretion

Emotional intelligence

Education

Bachelor's degree in Business/Engineering/Finance/Technology

MBA (preferred)

Job description

Job Summary

We are seeking a highly motivated Business Unit Operations Manager to serve as the strategic right hand and trusted advisor to the Chief, Retail AI. This role acts as a force multiplier for the BU leadership, driving operational excellence, business performance, strategic execution, and cross-functional alignment across the Retail AI business.

The ideal candidate combines strong business acumen, analytical rigor, stakeholder management skills, and execution excellence to help scale a fast-growing AI-led business.

Location: Bengaluru, India

Reporting To: Chief, Retail AI

Key Responsibilities

Strategy Business Execution

• Partner with the Chief, Retail AI to drive annual planning and long-term business strategy.
• Define, track, and govern BU OKRs, KPIs, and strategic initiatives.
• Lead cross-functional projects and special initiatives that span multiple teams.
• Ensure timely execution of key business priorities and strategic goals.

Operations Governance

• Own the BU operating rhythm, including leadership reviews, QBRs, business reviews, and town halls.
• Drive organizational alignment, accountability, and execution discipline.
• Identify operational inefficiencies and implement scalable processes.

Financial Business Performance Management

• Partner with Finance on budgeting, forecasting, and resource planning.
• Monitor revenue, profitability, utilization, and other key business metrics.
• Develop executive dashboards and performance reviews to support decision-making.

Executive Support Communications

• Prepare executive briefings, presentations, business reviews, and leadership updates.
• Act as a liaison between the BU Head and functional leaders across Enablement functions
• Manage information flow, prioritize critical issues, and help amplify leadership effectiveness.

Qualifications

Education

• Bachelor's degree in Business, Engineering, Finance, Technology, or related field.
• MBA from a premier institution preferred.

Experience

• 5-8 years of experience in Business Operations, Corporate Strategy, Management Consulting, Program Management, or related roles.
• Experience supporting senior business leaders in technology, SaaS, AI, analytics, or digital businesses is preferred.

Key Competencies

• Strategic thinking and business planning
• Strong financial and operational acumen
• Data-driven problem solving and analytical skills
• Excellent stakeholder management and influencing abilities
• Exceptional communication and executive presentation skills
• Ability to thrive in a fast-paced, high-growth environment
• High degree of ownership, discretion, and emotional intelligence

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.