Business Risk and Control Manager

Citigroup Inc.; Chennai District; On-site; INR 1,500,000 - 2,200,000; Full time

Job summary

Citigroup Inc. in Chennai invites a Business Risk & Control Manager to lead a team responsible for monitoring across multiple functions. You will supervise daily tasks, drive risk assessment programs, and mentor staff to ensure high performance and SLA adherence.

The role requires deep knowledge of risk management frameworks, CMDA, and data quality stewardship, with a focus on continuous control improvements.

Qualifications

• Proven experience leading risk and control monitoring teams.
• Strong understanding of risk management framework and CMDA.
• Ability to design and improve control points across processes.

Responsibilities

• Lead timely execution of the MCA program and supervision of teams.
• Oversee end-to-end monitoring of controls per Risk Management policy.
• Maintain oversight of operational risk management data quality.
• Participate in control performance enhancement and strategic initiatives.
• Contribute in CMDA meetings, draft procedures, and challenge procedures.
• Identify monitoring breaks and propose enhancements to controls.
• Ensure timely, accurate MCA delivery and SLA adherence.
• Build strong stakeholder connections through regular touchpoints.

Skills

Analytical Thinking

Assurance Strategy

Constructive Debate

Controls Assessment

Controls Lifecycle

Digital Skills

Policy & Regulation

Risk Remediation

Stakeholder Management

Leadership & Coaching

Job description

The Business Risk & Control Manager is responsible for providing leadership to a team involved in performing monitoring function for multiple functions & allied Services. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, hiring, etc. as well as direction of daily tasks and responsibilities

Responsibilities:

• The primary function of this position is the timely execution of the Managers Control Assessment (MCA) program
• Have a good understanding of the Risk & control framework and the underlying fundamentals on Risk Management
• Supervise & manage teams involved in the end to end monitoring of the controls as defined in Risk Management policy
• Maintain oversight and monitoring of the operational risk management system and the quality of the generated data
• Lead / participate in strategic initiatives viz. control performance enhancement, etc.
• Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed
• Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide expertise/ guidance in drafting the procedures. Consistently challenge the existing procedures to check relevance to evolving risks/ change in process
• Pro-actively identifies any monitoring breaks and suggest enhancements
• Support with the timeliness, accuracy and completeness of the MCA through controls prior to theexecution of a process (QC)
• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business
• Serve as partner to the onshore team & controls group and involve in Risk redesign or any other reengineering initiative
• Conduct training and regular refresher sessions on the Risk management framework to upskill the colleagues in the team
• Ensure 100% delivery is achieved as per the agreed SLA
• Manage a strong stakeholder connect through regular touchpoint meetings

Team Management Responsibilities

• Handle a team and ensure appropriate coaching & support is provided
• Foster an environment of learning and development
• Drive a strong emphasis on adherence to Citi culture, leading by example
• Ensure a robust performance management system is followed

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Quality Assurance, Monitoring & Testing

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Assurance Strategy, Constructive Debate, Controls Assessment, Controls Lifecycle, Digital Skills (Including AI), Policy, Procedure, and Regulation, Risk Remediation, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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