Managers Control Self-Assessment - Vice President

Citi; Mumbai; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

A leading financial services institution is seeking a Vice President to oversee the Managers Control Self-Assessment program. The role involves identifying risks, improving controls, and supporting compliance measures. Candidates must have over 10 years of relevant experience, strong analytical skills, and proficiency in Microsoft Office. This position is based in Mumbai, India, offering a challenging opportunity in operational risk management.

Qualifications

• 10+ years of experience in operational risk management, compliance, audit, or control-related functions.
• Strong knowledge in the development and execution of controls.
• Proven experience in implementing sustainable solutions and improving processes.

Responsibilities

• Support control activities of the Managers Control Self-Assessment (MCA) program.
• Regularly monitor key performance indicators (KPIs) and evaluate effectiveness.
• Recommend enhancements or improvements as necessary to the MCA.

Skills

Operational risk management

Compliance

Audit

Risk analysis

Problem-solving

Communication skills

Microsoft Excel

Education

Bachelor's/University degree

Master's degree preferred

Tools

Microsoft Office Suite

Job description

Overview

Managers Control Self-Assessment - Vice President at Citi. The role involves designing and implementing a comprehensive Managers Control Self-Assessment (MCA), also known as Risk & Control Self-Assessment (RCSA), and executing control activities to improve identification and remediation of significant control issues and operational risk events in a timely manner.

Responsibilities

• Support control activities of the Managers Control Self-Assessment (MCA) program, also known as Risk & Control Self-Assessment (RCSA).
• Assist & oversee the MCA program, including attestation on a quarterly/monthly cadence, quality oversight, and related reporting.
• Identify, analyze, and assess potential risks, ensuring timely identification and remediation of significant control issues and operational events.
• Support the execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures.
• Develop and maintain ORM tools and methodologies to support accurate and consistent assessments of the risk and control environment.
• Regularly monitor key performance indicators (KPIs) and evaluate the effectiveness of risk and controls.
• Recommend enhancements or improvements as necessary to the MCA.
• Maintain a robust tracking and reporting MCA inventory including key metrics to provide visibility on the status of control gaps and MCA quality control processes.
• Drive MCA best practices, transformation, and execution consistency across business/functions.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying ethical judgment, escalating, managing and reporting control issues with transparency, and supervising and holding teams accountable to standards.

Qualifications

• 10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
• Ability to identify, measure, and manage key risks and controls.
• Strong knowledge in the development and execution of controls.
• Proven experience in control-related functions in the financial industry.
• Proven experience in implementing sustainable solutions and improving processes.
• Understanding of compliance laws, rules, regulations, and best practices.
• Understanding of Citi’s Policies, Standards, and Procedures.
• Strong analytical skills to evaluate complex risk and control activities and processes.
• Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
• Strong problem-solving and decision-making skills.
• Ability to manage multiple tasks and priorities.
• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education

Bachelor's/University degree; Master's degree preferred.

Quality Control (QC) and MCA Standard

• Executes MCA Lifecycle QC: supports USPB’s MCA quality, completeness and accuracy of the implementation and maintenance of the Control Framework by performing quality control across the MCA lifecycle.
• Communication: strong communication skills required to effectively communicate QC or QA observations and partner with key stakeholders in USPB GAUs, USPB MCA Governance & Oversight and Central Controls on quality control and quality assurance initiatives.
• Ensuring Remediation of QC Observations: partners with MCA Lifecycle SMEs and GAU Control Teams on timely remediation of quality concerns.
• Analysis of QC Results: performs detailed analysis on quality control and quality assurance results to identify opportunities to improve our MCA and root causes of quality observations.
• Recommends improvements in guidance/procedures/training: partners with MCA Lifecycle SMEs and GAU Controls Teams on MCA Governance and Oversight guidance, procedure, and training enhancements.

Single Point of Contact for MCA 2nd LOD Challenges: Supports the review of 2nd LOD MCA challenge processes as single point of contact ensuring 2nd LOD feedback is vetted and actioned timely by the appropriate stakeholders.

Single Point of Contact for CCO executed QA: Supports the review of Central Controls (CCO) executed Quality Assurance reviews as the single point of contact ensuring CCO requests are vetted and actioned timely by the appropriate stakeholders.

Adhoc Clean Up Support: Coordinates strategic MCA quality reviews and clean-up efforts across FLU.

Adhoc Analysis and Remediation Planning Support: Performs thematic analysis based on FLU needs to support identification and quantification of quality concerns toward development of remediation plans.

Reporting: Strong Excel reporting skills required to bring together multiple reports for analysis.

Thank you for reviewing Citi’s opportunities. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you require a reasonable accommodation to use our tools or apply, please review Citi Accessibility.

View Citi’s EEO Policy Statement and the Know Your Rights poster.