Business Risk and Control Manager

Citi; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Citi in Chennai is seeking an experienced Business Risk & Control Manager to lead a monitoring team, ensuring timely MCA execution and robust risk controls. You will supervise end-to-end monitoring, maintain data quality, and drive improvements while guiding the team in alignment with Citi's Risk Management framework.

The role emphasizes leadership, governance, and collaboration with onshore controls groups to redesign processes and strengthen controls. On-site, full-time opportunity at Citi.

Qualifications

• Leadership of a risk monitoring team.
• Experience with the Manager's Control Assessment (MCA) program.
• Strong understanding of the Risk & Control framework and risk management fundamentals.
• Ability to mentor and develop team members and drive improvements.

Responsibilities

• Lead the MCA program across functions to ensure timely execution.
• Oversee end-to-end monitoring of controls per Risk Management policy.
• Maintain data quality and oversight of the operational risk system.
• Drive strategic initiatives to improve control performance and risk management.

Skills

Analytical Thinking

Assurance Strategy

Constructive Debate

Controls Assessment

Controls Lifecycle

Digital Skills

Policy

Procedure

Regulation

Risk Remediation

Stakeholder Management

Job description

The Business Risk & Control Manager is responsible for providing leadership to a team involved in performing monitoring function for multiple functions & allied Services. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, hiring, etc. as well as direction of daily tasks and responsibilities

Responsibilities: Business Risk and Control Manager

• The primary function of this position is the timely execution of the Managers Control Assessment (MCA) program
• Have a good understanding of the Risk & control framework and the underlying fundamentals on Risk Management
• Supervise & manage teams involved in the end to end monitoring of the controls as defined in Risk Management policy
• Maintain oversight and monitoring of the operational risk management system and the quality of the generated data
• Lead / participate in strategic initiatives viz. control performance enhancement, etc.
• Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed
• Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide expertise/ guidance in drafting the procedures. Consistently challenge the existing procedures to check relevance to evolving risks/ change in process
• Pro-actively identifies any monitoring breaks and suggest enhancements
• Support with the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC)
• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business
• Serve as partner to the onshore team & controls group and involve in Risk redesign or any other reengineering initiative
• Conduct training and regular refresher sessions on the Risk management framework to upskill the colleagues in the team
• Ensure 100% delivery is achieved as per the agreed SLA
• Manage a strong stakeholder connect through regular touchpoint meetings

Team Management Responsibilities

• Handle a team and ensure appropriate coaching & support is provided
• Foster an environment of learning and development
• Drive a strong emphasis on adherence to Citi culture, leading by example
• Ensure a robust performance management system is followed

Job Family Group: Controls Governance & Oversight

Job Family: Quality Assurance, Monitoring & Testing

Time Type: Full time

Most Relevant Skills: Analytical Thinking, Assurance Strategy, Constructive Debate, Controls Assessment, Controls Lifecycle, Digital Skills (Including AI), Policy, Procedure, and Regulation, Risk Remediation, Stakeholder Management.

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