Business Operations Internship in Noida

Zopper; Dadri; Sur place; INR 600 000 - 900 000; Plein temps

Résumé du poste

Zopper is a technology-enabled services company focused on life care of assets and protection products across mobility, home, and lifestyle segments. The role involves building MIS reports, maintaining CRM data accuracy, and collaborating with internal teams to drive efficient workflows.

The candidate will leverage Advanced Excel, SQL, and AI tools to clean data, generate dashboards, and provide actionable business insights for performance optimization.

Qualifications

• Prepare daily/weekly/monthly MIS reports and dashboards.
• Manage and update CRM data with accuracy and timely follow-ups.
• Raise and track query/ticket requests with concerned teams until resolution.
• Coordinate with internal teams and track action items for timely closure.

Responsabilités

• Use AI tools and agents to improve workflows and automate repetitive tasks.
• Identify data gaps and opportunities for process improvement.
• Analyze data to deliver business insights and performance reporting.

Connaissances

MIS reporting

CRM data management

Stakeholder coordination

AI tools usage

Data insights

Outils

Excel

SQL

Description du poste

What You'll Own

• Prepare daily/weekly/monthly MIS reports, dashboards and business performance reports.
• Manage and update CRM data, ensuring accuracy and timely follow-ups.
• Raise and track query/ticket requests with concerned teams until resolution.
• Manage operational emails, resolve routine queries and handle stakeholder escalations.
• Coordinate with internal teams, track action items and ensure timely closure.
• Use AI tools, bots and AI agents to improve workflows and automate repetitive tasks.
• Use Advanced Excel and SQL for data cleaning, analysis, reporting and business insights.
• Identify data gaps, operational issues and opportunities for process improvement.

About Company:

Zopper is currently in the business of life care of assets and deals with mobile/appliances/furniture/lifestyle-specific insurance/protection products. We work with multiple general insurance companies and co-create/co-design protection products. We are one of the largest players in this space. In addition, we are a technology-enabled digital service provider. We work with many insurance companies and co-create/design traditional/bite-sized insurance products in life, health, and motor domains.