Business Operations Intern

Cognito Excellence; Bengaluru; On-site; INR 111,600 - 167,400; Part time

Benefits offered by this job

Internship Certificate

Letter of Recommendation (based on性能)

PPO potential

Mentorship from founders

Hands-on startup experience

Flexible work environment

Job summary

Wesorters is seeking a motivated Business Operations Intern to join our growing team in Bengaluru. You will gain hands-on exposure to startup operations, customer service, vendor management, and business development while working directly with the founders.

As an intern, you will help manage bookings, support partners, and contribute to daily operations, with opportunities to learn from a dynamic team and potentially earn a PPO based on performance.

Qualifications

• Pursuing or recently completed a Bachelor's degree in a related field.
• Strong English communication skills.
• Proficient in Microsoft Excel and Google Workspace.
• Willingness to learn and contribute in a startup environment.

Responsibilities

• Manage customer bookings and service requests.
• Coordinate with technicians and service partners.
• Support vendor onboarding and document verification.
• Handle customer queries via phone, WhatsApp, and email.
• Update booking records and operational reports.
• Identify process improvements to enhance customer experience.

Skills

Microsoft Excel

Google Workspace

Communication skills

Problem-solving

Organizational skills

Startup mindset

Education

Bachelor's degree (any discipline)

Tools

CRM tools

Job description

Company: Wesorters
Role: Business Operations Intern
Location: Bengaluru (On-site/Hybrid)
Internship Duration: 3–6 Months

About Wesorters

• A fast-growing home services platform connecting customers with trusted professionals for appliance repair, installation, maintenance, and other home services.
• Building a technology-driven platform focused on delivering reliable, affordable, and high-quality services while creating opportunities for skilled service partners.

Job Description

• We are looking for a motivated and enthusiastic Business Operations Intern to join our growing team. This internship offers hands-on experience in startup operations, customer service, vendor management, and business development. You will work directly with the founders and contribute to the day-to-day operations of Wesorters.

Key Responsibilities

• Manage customer bookings and service requests.
• Coordinate with technicians and service partners.
• Support vendor onboarding and document verification.
• Handle customer queries via phone, WhatsApp, and email.
• Update booking records and operational reports.
• Assist in quality assurance and customer follow-ups.
• Coordinate with different teams to ensure timely service delivery.
• Identify process improvements to enhance customer experience.
• Support marketing campaigns and business growth initiatives.
• Perform administrative and operational tasks as assigned.

Eligibility

• Pursuing or recently completed a Bachelor's degree (BBA, B.Com, BBM, MBA, Engineering, or any equivalent discipline).
• Good communication skills in English.
• Knowledge of Microsoft Excel and Google Workspace.
• Strong problem-solving and organizational skills.
• Willingness to learn and work in a startup environment.
• Customer-focused mindset with a positive attitude.

Preferred Skills

• Excellent communication and interpersonal skills.
• Basic knowledge of customer support.
• Time management and multitasking abilities.
• Ability to work independently and collaboratively.
• Familiarity with CRM tools is a plus.

What You’ll Learn

• Startup operations and business management.
• Customer relationship management.
• Vendor and technician management.
• Business process optimization.
• Problem-solving and leadership skills.
• Exposure to service marketplace operations.

Perks & Benefits

• Internship Certificate.
• Letter of Recommendation (based on performance).
• Opportunity for a Pre-Placement Offer (PPO)
• Mentorship from experienced founders.
• Hands-on experience in a fast-growing startup.
• Flexible and collaborative work environment.

Why Join Wesorters?

• Work directly with the founding team.
• Build real-world business and operational skills.
• Take ownership of meaningful projects.
• Gain exposure to the growing home services industry.
• Be part of a startup where your ideas can make a real impact.