Business Operations Associate

Meraki Labs; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

On-site role

Office in HSR Bangalore

Job summary

Meraki Labs in Bengaluru (HSR) seeks a Business Operations Associate to drive operational excellence with founders and cross-functional teams. You will turn ambiguity into structure by building processes, tracking metrics, and executing high-priority initiatives that move the company forward.

You will partner with product, growth, finance, and people teams, own budgeting and forecasting, and support external partners. This is an on-site role from HSR, Bengaluru.

Qualifications

• 1–3 years in business operations, strategy, consulting, analytics, or related field.
• Strong analytical skills with Excel/Sheets; SQL/BI is a plus.
• Excellent communication; ability to distill complex info into insights.
• Experience working with AI tools to speed up research and drafting.

Responsibilities

• Own and streamline core operational processes across the company.
• Define, track, and report key business metrics and OKRs.
• Drive cross-functional projects from planning to execution.
• Identify inefficiencies and design scalable solutions.
• Support budgeting, forecasting, and financial tracking with finance.
• Coordinate with vendors, partners, and consultants as needed.
• Prepare reports, dashboards, and board-ready presentations.
• Tackle ad-hoc high-priority projects as the business needs.

Skills

Analytical skills

Excel/Sheets

Communication

Cross-functional work

SQL/BI knowledge

AI tools

Education

Bachelor's degree in business/engineering/economics

Tools

SQL

BI tools

Job description

Meraki Labs is one of India's first startup studios, founded in 2020 and headquartered in Bangalore. Backed by seasoned entrepreneurs and operators, the team both founds and funds companies, taking a hands-on approach to building them - working closely with founders to take bold ideas from paper to prototype to enduring businesses, with a focus on sectors like fintech, AI, deep tech, and edtech.

As Meraki Labs continues to co-build across its portfolio, we're looking for a Business Operations Associate to help keep the engine running smoothly across strategy, process, and execution - both within the studio and alongside the founding teams we support.

About the Role

As a Business Operations Associate, you'll work closely with founders and cross-functional teams (product, growth, finance, and people) to drive operational excellence. You'll be the person who turns ambiguity into structure - building processes, tracking metrics, and executing on high-priority initiatives that keep the company moving forward.

Please note this is an on-site, 5 days from office role from HSR, Bangalore

What You'll Do

• Own and streamline core operational processes across the company (vendor management, reporting cadences, internal tools, SOPs)
• Partner with leadership to define, track, and report on key business metrics and OKRs
• Drive cross-functional projects from planning through execution, ensuring deadlines and deliverables are met
• Identify inefficiencies in existing workflows and design scalable solutions
• Support budgeting, forecasting, and financial tracking in collaboration with the finance function
• Coordinate with external partners, vendors, and consultants as needed
• Prepare reports, dashboards, and presentations for leadership and board updates
• Jump into ad-hoc, high-priority projects wherever the business needs support

What We’re Looking For

• 1-3 years of experience in business operations, strategy, consulting, analytics, or a related field
• Strong analytical skills with comfort in Excel/Google Sheets; SQL or BI tool experience is a plus
• Excellent communication skills - able to distill complex information into clear, actionable insights
• Good working knowledge of AI tools (e.g., ChatGPT, Claude, Notion AI) to speed up research, drafting, and analysis
• A bias for action and comfort operating in ambiguity at a fast-growing startup
• Strong project management skills with close attention to detail
• Ability to work cross-functionally and build trust with stakeholders at all levels
• Bachelor's degree in business, economics, engineering, or a related field (or equivalent experience)

Nice to Have

• Prior experience at a startup or in a high-growth environment
• Exposure to tools like Notion, Airtable, or automation platforms (Zapier, Make)
• Background in consulting, investment banking, or a similar analytical field

Why Join Meraki Labs

• Direct exposure to founders and leadership decision-making
• High ownership from day one - your work will visibly shape how the company operates
• A collaborative, curious, and fast-paced culture