Business Manager - North (UP, Uttarakhand, Delhi)

EBSCO Information Services, Inc.; Delhi; On-site; INR 2,500,000 - 3,000,000; Full time

Benefits offered by this job

Uncapped commission

Company benefits

Job summary

EBSCO Information Services, Inc. in India is seeking a senior sales professional to drive revenue growth across universities, business schools, medical institutions, and government sectors. The role focuses on new business, renewals, and strategic account planning.

You will build pipelines, present solutions, manage stakeholders from VCs to Deans, and travel 2-3 weeks per month to meet clients. English and Hindi fluency preferred; uncapped commission awaits.

Qualifications

• Minimum of 8 years institutional selling experience.
• Proven direct sales track record in higher education.
• Experience with state-level consortia and government institutions.
• Strong communication and presentation skills.

Responsibilities

• Sell EBSCO's information products and technology solutions to universities, business schools, medical institutions, and government and K-12 organisations within the assigned territory.
• Meet and exceed assigned sales quotas and revenue targets, driving new business acquisition and renewals.
• Develop and execute territory and account plans, identifying growth opportunities across all markets.
• Build and manage a healthy sales pipeline with disciplined follow-up on leads, proposals and negotiations.
• Engage with state-level consortia and large government institutions to secure and expand business.

Skills

Communication

Stakeholder management

Consultative selling

Self-drive

Multi-tasking

Collaboration

Continuous learning

Mobility

Education

Business Management degree/diploma

Job description

Role & responsibilities

Sales & Revenue Growth

• Sell EBSCO's suite of information products and technology solutions to universities, business schools, medical institutions, and corporate, government and K-12 organisations within the assigned territory.
• Meet and exceed assigned sales quotas and revenue targets, driving both new business acquisition and renewal of existing accounts.
• Develop and execute territory and account plans, identifying growth opportunities across all markets.
• Build and manage a healthy sales pipeline, with disciplined follow-up on leads, proposals and negotiations.
• Engage with state-level consortia and large state and central government institutions to secure and expand business.

Client Engagement & Relationship Management

• Build and sustain strong relationships with key stakeholders at all levels, including Vice Chancellors, Deans, Directors, Faculty, Librarians and Civil Servants.
• Adopt a consultative approach to understand customer needs, challenges and strategic priorities, and recommend appropriate solutions.
• Deliver effective product presentations, demonstrations and proposals to decision-makers and influencers.
• Ensure a high standard of customer experience throughout the customer lifecycle.

Cross-Functional Collaboration

• Marketing: Work closely with the marketing team to develop and implement strategies tailored to the assigned territory.
• Technical: Collaborate with the technical team to ensure seamless product implementation and responsive customer support.
• Training: Partner with the training team to stay current on EBSCO's evolving product portfolio and to deliver effective client presentations.
• Cross-functional alignment: Foster strong relationships across teams to drive growth and deliver exceptional customer experiences.

Planning, Reporting & Administration

• Plan and prepare thoroughly for client meetings, and manage multiple sales activities and follow-ups concurrently.
• Maintain accurate and timely records in CRM tools, including opportunities, activities and forecasts.
• Prepare internal reports, sales forecasts and territory updates as required by the Director of Sales.
• Travel extensively within the territory (at least 2-3 weeks per month) to meet customers and prospects in person.

Preferred candidate profile

Qualifications & Experience

• Degree or diploma, preferably in Business Management, from a reputed institute, with a good academic background and a flair for sales.
• Minimum of 8 years of experience in institutional selling, with substantial relevant field experience.
• Proven track record in direct sales, with a focus on the higher education sector, and a history of meeting and exceeding quotas.
• Experience of working with state-level consortia and large state and central government institutions.

Skills & Competencies

• Communication: Excellent verbal and written communication and oratory skills, with a polished, professional presence.
• Stakeholder confidence: Comfortable engaging with senior academic and government leadership.
• Consultative selling: Ability to diagnose client needs and position solutions accordingly.
• Self-drive: Innovative, self-motivated and self-disciplined, with sound judgement in critical situations.
• Multi-tasking: Able to balance prospecting, follow-ups, meeting preparation, internal reporting and CRM updates.
• Collaboration: Willingness to work closely with marketing, training and technical support teams.
• Continuous learning: Commitment to ongoing product knowledge and professional development.
• Mobility: Enthusiasm for travel, with the ability to be in the field 2-3 weeks each month.

Language Proficiency

Fluency in English and Hindi is essential, enabling effective communication with clients, stronger relationships and a good understanding of regional dynamics.

Perks and benefits

Annual salary of INR 25-30 Lakh (approx. USD 26,000 - 31,000), depending on experience and competencies.

• Uncapped commission structure, rewarding performance without a ceiling on earnings.
• Other standard EBSCO benefits.