Business Manager

VisionWaves; Indore District; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

VisionWaves in Indore, India, seeks a seasoned Business Manager with 5+ years of experience in operations, strategy and financial management to drive growth and efficiency in a SaaS environment.

You will lead strategic planning, budgeting, and cross‑functional coordination with Sales, Marketing, Product and Customer Success; monitor performance with KPIs; prepare reports for senior leadership; and champion continuous improvement across processes.

Qualifications

• Bachelor's degree in Business Administration, Finance, or related field.
• 5+ years in business operations, strategy or general management.
• Experience in SaaS/technology environment preferred.
• Ability to interpret data and derive actionable insights.
• Proficient in SaaS metrics (ARR, LTV, CAC, churn).

Responsibilities

• Define and execute business strategies with executive team.
• Develop budgets and financial models.
• Monitor KPIs and provide reports to senior leadership.
• Collaborate with Sales, Marketing, Product, and Customer Success.
• Oversee day-to-day operations for efficiency.
• Lead cross-functional projects and manage vendor relationships.

Skills

Business operations

Strategy development

Financial management

Analytical skills

Leadership

Stakeholder communication

Cross-functional collaboration

Project management

Data analysis

Education

Bachelor's degree in Business Administration, Finance, or related field

MBA preferred

Tools

Excel

Tableau

Power BI

CRM

ERP

Job description

Overview

Seeking a Business Manager with 5+ years of experience in business operations, strategy, and financial management, preferably in a SaaS environment. The role involves strategic planning, budgeting, operational oversight, cross-functional coordination, and performance tracking to drive business growth and efficiency. Strong analytical, leadership, and communication skills are essential.

Key responsibilities

• Strategic Planning Execution Collaborate with the executive team to define and execute business strategies aligned with organisational goals.
• Identify market opportunities, develop strategic plans, and prioritise initiatives to drive growth.
• Develop and manage budgets and financial models to monitor costs and revenue streams.
• Analyse financial performance, provide forecasts, and recommend actionable insights for improvement.
• Oversee day-to-day operations to ensure processes are efficient, scalable, and aligned with best practices.
• Identify bottlenecks and lead continuous improvement initiatives to optimise workflows and resources.
• Collaborate with Sales, Marketing, Product, and Customer Success teams to ensure alignment on strategic objectives.
• Serve as a liaison between departments to facilitate information sharing, project management, and issue resolution.
• Define and track key performance indicators (KPIs) and metrics (e.g., revenue growth, customer acquisition costs, churn).
• Prepare and present regular reports to senior leadership, highlighting opportunities, challenges, and progress.
• Lead cross-functional projects and initiatives, ensuring timely and on-budget delivery.
• Develop and maintain project documentation, scope, and stakeholder communications.
• Identify operational, financial, and compliance risks, and develop mitigation strategies.
• Ensure adherence to legal, regulatory, and industry-specific requirements (e.g., data protection regulations).
• Maintain strong relationships with internal and external stakeholders (vendors, partners, clients).
• Negotiate contracts and manage vendor relationships to optimise cost and quality of services.
• If applicable, mentor and manage direct reports or cross-functional teams.
• Foster a culture of accountability, innovation, and continuous learning.
• Stay updated on SaaS market trends, competitive landscape, and emerging technologies.
• Use insights to inform strategic decisions and refine business processes.

Competencies

• Educational Background Bachelor s degree in Business Administration, Finance, or a related field (Master s/MBA is preferred).
• 5+ years of experience in business operations, strategy, or general management, preferably in a technology or SaaS environment.
• Proven track record of improving operational efficiency and driving business growth.
• Ability to interpret complex data, derive actionable insights, and align operational plans with strategic objectives.
• Proficient in financial analysis, forecasting, and understanding SaaS metrics (ARR, LTV, CAC, churn, etc.).
• Experience in process improvement, resource allocation, and project management.
• Familiarity with Agile or other project management methodologies is a plus.
• Demonstrated ability to lead and influence cross-functional teams without direct authority.
• Excellent collaboration skills to align diverse groups around common goals.
• Exceptional verbal and written communication abilities for stakeholder updates and executive reporting.
• Comfortable presenting to C-level executives and external partners.
• Proactive approach to identifying challenges, evaluating alternatives, and implementing effective solutions.
• Strong organisational and prioritisation skills to handle multiple projects simultaneously.
• Proficiency with business intelligence and analytics tools (e.g., Excel, Tableau, Power BI).
• Familiarity with CRM, ERP, and other SaaS platforms is advantageous.
• Able to thrive in a fast-paced environment, managing change and shifting priorities effectively.
• Willingness to adapt strategies as market and organisational needs evolve.
• High degree of professional integrity, maintaining confidentiality of sensitive information.
• Commitment to ethical business practices and compliance with relevant regulations.