Business Intelligence Analyst II

TP; Gurugram District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

A leading customer service company in Gurugram is seeking a Business Intelligence Data Analyst to analyze data and inform strategic business decisions. The role requires collaboration with various departments to improve processes and manage a team. Responsibilities include data blending from various sources, conducting comprehensive analyses, and overseeing project implementation. Ideal candidates should have expertise in business intelligence and decision-making processes to drive organizational excellence.

Responsibilities

• Analyze business intelligence data to inform business and product decisions.
• Blend historical data from various sources to identify industry trends.
• Partner with departments to model outcomes of business strategies.
• Execute specialized projects with minimal supervision.
• Improve day-to-day activities and processes within the team.
• Manage and oversee short-term team activities.
• Deliver professional responsibilities while managing a team.

Job description

Responsibilities

• Business Intelligence (BI) Data Analysis work includes: Analyzing business intelligence data to inform business and product decisions

• Blending historical data from available industry reports, public information, field reports or purchased sources as input to analyses Identifying and analyzing industry/geographic trends and competitor market strategies and monitoring current/potential customer trends

• Partners with other areas of the business (e.g., Marketing, Logistics, Customer Service, etc.) to model the outcome of implementing potential business strategiesPositions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates.

• Executes specialized projects and activities and typically works according to set principles. Usually generates and initiates own workload and doesn''t need instructions or guidelines. Might supervise work of less experienced professionals providing professional expertise and taking responsibility for the end-product.

• Positions at this level are expected to significantly improve the day-to-day activities/processes.

• Manages and oversees the implementation of short-term activities within the team. Decisions are of an operational nature within a defined scope.

• Positions on this level delivers their share of professional responsibilities focusing on professional excellence. Typically manages a team of Individual Contributor co-workers.