Business Intelligence Analyst I

TP; Jaipur; On-site; INR 700,000 - 1,200,000; Full time

Job summary

Teleperformance in Mumbai is seeking a highly skilled Business Intelligence Analyst with 2-5 years of BI, data analysis, and visualization experience. The role focuses on developing BI solutions to drive growth and improvement. You will design dashboards, analyze data sets, and collaborate with cross-functional teams to align business strategies with IT initiatives, while addressing BI risks and best practices in data modeling and ETL.

Qualifications

• 2–5 years of BI, data analysis and visualization experience.
• Proficiency in SQL, Excel, and BI tools.
• Strong communication and collaboration abilities.

Responsibilities

• Develop and implement BI solutions to drive growth.
• Analyze complex data to identify trends and improvements.
• Design dashboards and reports for stakeholders.
• Collaborate with cross-functional teams to align IT and business strategies.
• Identify and mitigate BI project risks.
• Provide guidance on data modeling, ETL processes, and database design.

Skills

SQL

Excel

Tableau

Power BI

QlikView

Analytical thinking

Communication skills

Tools

Tableau

Power BI

Job description

We are looking for a highly skilled and experienced Business Intelligence Analyst to join our team in Mumbai. The ideal candidate will have 2-5 years of experience in business intelligence, data analysis, and visualization.

Roles and Responsibility

• Develop and implement business intelligence solutions to drive growth and improvement.
• Analyze complex data sets to identify trends, patterns, and areas for improvement.
• Design and deliver reports, dashboards, and visualizations to stakeholders.
• Collaborate with cross-functional teams to align business strategies with IT initiatives.
• Identify and mitigate risks associated with business intelligence projects.
• Provide expert guidance on data modeling, ETL processes, and database design.

Job Requirements

• Strong understanding of business operations and the ability to analyze complex data sets.
• Proficiency in SQL, Excel, or other programming languages.
• Experience with business intelligence tools such as Tableau, Power BI, or QlikView.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively within a team environment.
• Strong problem-solving skills and attention to detail.

About Company

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. We utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Be one of our people!

If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.