Business Head - Retail Sales

24x7 Corporate Solutions; Chennai District; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

24x7 Corporate Solutions seeks a Business Head Retail to lead the end-to-end retail business across multiple cities and 3 business units. You will drive sales growth, profitability, and operational excellence while ensuring an exceptional customer experience across the retail network.

Responsibilities include coaching Cluster and Store Managers, aligning product strategy with retail execution, and developing dashboards to monitor sales, margins, conversion, and inventory metrics.

Responsibilities

• Drive sales growth and profitability across the retail network.
• Ensure operational excellence and strong customer experience.
• Coach and develop Cluster Managers and Store Managers.
• Collaborate with business units to align product strategy with retail execution.
• Track metrics and develop dashboards covering sales, growth, margins, conversion, and inventory.

Job description

Role Brief

As aBusiness Head Retail is expected to lead the overall retail business across multiple cities , covering multiple stores across 3 business units.

Responsibilities

The Business Head will have end-to-end responsibility for driving sales growth, profitability, operational excellence, customer experience, and people performance across the retail network.

Drive business through

• Identify opportunities to increase the store sales, store productivity, customer conversion, average transaction value, and overall revenue
• Establish clear accountability for Cluster Managers for sales, profitability, manpower, customer experience, and operational performance.
• Ensure Cluster Managers effectively manage and coach their respective Store Managers.
• Work closely with respective business-unit/category/product leaders to ensure alignment between product strategy and retail execution.
• Drive initiatives to improve store economics and ROI.
• Build and develop a high-performing retail leadership team comprising Cluster Managers and Store Managers.
• Track and review key metrics at business-unit, city, cluster, and store levels and Develop dashboards and MIS covering sales, growth, margins, conversion, productivity, inventory, manpower, and customer metrics.