Business Development Officer

Fusion Finance Ltd; Jodhpur; On-site; INR 450,000 - 650,000; Full time

Job summary

Fusion Finance Ltd. is seeking a Business Development Officer for its Jhunjhunu on-site team. You will identify opportunities, build relationships with microfinance and MSME clients, and guide customers through onboarding with a focus on service quality.

You will conduct market research, assess client needs, explain financial products, and ensure portfolio performance aligns with regulatory and branch targets. Local travel and a grassroots presence are required.

Qualifications

• Bachelor's degree or equivalent in business, finance, economics, or related field.
• Experience in microfinance, MSME lending, or rural banking is beneficial.
• Strong communication and customer service skills for field-based roles.
• Willingness to work on-site in Jhunjhunu and travel locally as needed.
• Proficiency with basic computer applications and onboarding tools.

Responsibilities

• Identify and pursue new business opportunities including microfinance and MSME clients.
• Build and maintain relationships with existing and prospective customers.
• Conduct market research and assess client needs for suitable products.
• Explain financial products and guide customers through onboarding.
• Monitor portfolio performance and ensure compliance with policies.
• Collaborate with branches and regional teams to hit growth and quality targets.
• Provide high-quality customer service and collect field feedback for outreach.

Skills

New Business Dev

Client Acquisition

Credit Assessment

Effective Communication

Grassroots Field Work

Rural Markets

Education

Bachelor's degree in business/finance/economics

Job description

Company Description

Fusion Finance Ltd is a purpose-driven financial institution focused on empowering underserved clients across rural and semi-urban India. The organization operates with a strong social vision, aiming to build a financially literate and self-reliant ecosystem through inclusive financial services and awareness initiatives at the last mile. Fusion offers income-generating microfinance loans and MSME business loans that are designed to be timely, responsive, and aligned with real-life needs. By combining trust, impact, and customer-centric solutions, Fusion Finance Ltd positions itself as a movement for change, committed to helping individuals and businesses thrive with dignity and independence.

Role Description

This is a full-time, on-site Business Development Officer role based in Jhunjhunu. The Business Development Officer will identify and pursue new business opportunities, including microfinance and MSME clients, while building and maintaining strong relationships with existing and prospective customers. Daily tasks include conducting market research, assessing client needs, explaining financial products, and guiding customers through the application and onboarding process. The role also involves monitoring portfolio performance, ensuring compliance with internal policies and regulatory requirements, and collaborating with branch and regional teams to meet growth and quality targets. The Business Development Officer will provide high-quality customer service, collect feedback from the field, and contribute to local outreach and financial literacy initiatives.

Qualifications

• Strong New Business Development and client acquisition skills, with the ability to identify opportunities and convert leads into long-term relationships.
• Solid Analytical Skills and basic Finance knowledge to assess customer creditworthiness, evaluate business potential, and interpret portfolio data.
• Excellent Communication and interpersonal abilities to explain financial products clearly, build trust, and engage with diverse customer groups.
• Customer Service orientation, with a focus on responsiveness, empathy, and consistent follow-through in a grassroots, field-based environment.
• Relevant experience in microfinance, MSME lending, retail banking, or financial services in rural or semi-urban markets is highly beneficial.
• Ability to work on-site in Jhunjhunu, travel locally as needed, and collaborate effectively with branch and regional teams.
• Minimum educational qualification of a bachelor’s degree in business, finance, economics, or a related field; equivalent practical experience may be considered.
• Proficiency in basic computer applications and comfort with digital tools for customer onboarding, reporting, and communication.