Business Development Manager (Based in Mumbai, India)

Radio Holland; Mumbai City; On-site; INR 5,253,940 - 8,756,567; Full time

Job summary

An established industry player is seeking a Business Development Manager to drive growth in the maritime sector. This role focuses on acquiring new customers and enhancing relationships with existing clients through a strategic sales approach. You'll be responsible for managing a diverse pipeline, leading negotiations, and ensuring customer satisfaction. The ideal candidate will possess strong communication and negotiation skills, along with a proven track record in achieving significant sales targets. Join a dynamic team and make a meaningful impact in a thriving industry!

Qualifications

• 5+ years experience in business development with shipping companies.
• Proven track record of achieving over $1 million in annual sales.

Responsibilities

• Generate new business and manage multiple Deepsea accounts.
• Conduct meetings and develop sales strategies for fleet teams.

Skills

Strategic capabilities

Communication skills

Negotiation skills

Research skills

Networking

Team player

Attention to detail

Education

Bachelor in Business Administration

Master in Business Administration

Tools

Customer Relationship Management (CRM)

Job description

Business Development Manager (Based in Mumbai, India)

To realize business growth, increase market share and meet all defined commercial objectives within the guidelines and time frame of the overall business plan.

Role

Generate new business and acquire new Deepsea customers with focus on multi-level & relational sales approach.

Key Responsibilities

• Accountable for delivering revenue, margin, order intake, and KPI within the assigned account base.
• Understand and map every touchpoint in Deepsea customer’s buying journey to develop an effective sales strategy.
• Manage a pipeline with multiple Deepsea accounts within the assigned territory.
• Lead the opportunities pursue process for all received Request for Quotations (RFQs) and in-house generated leads, particularly from Competitive Quote Process.
• Pitches for service contract to consolidate the Deepsea customers’ service business into Radio Holland network.
• Generate proposals, prepare service contract quotations, and demonstrate value proposition to Deepsea customers.
• Boost win rates through deploying rigorous sales processes, pricing, contracting and negotiation, to accelerate the growth of all services across the entire service portfolio.
• Schedule and conduct regular meetings with fleet teams to develop and drive business opportunities.
• Proactively develop a strong understanding of the fleet operations and priorities for each assigned account.
• Maintain positive, mutually beneficial relationships with fleet teams, particularly at the head of ship management/purchasing level and leverage those relationships to win new business.
• Determine prioritization of action for multiple assigned accounts based on strategic match (value proposition), sales-pursuing probability, compliance and account risks, all while maintaining a high level of commitment and accountability for assigned accounts.
• Identify disconnects in service and customer expectations before they become issues, then work with the line manager to correct identified issues.
• Understand the formal and informal decision-making process within each of the accounts and drive the regular cadence/governance accordingly.
• Timely resolve customer issues and challenges as the initial escalation point.
• Monitor the account management KPI on spot service and trade sales revenue.
• Document, validate and track leads and opportunities through Customer Relationship Management (CRM) system.
• Coordinate closely with Global Inside Sales and Global Operations in all aspects of opportunities capture and proposal processes.
• Ability to travel up to 10 days each month visiting fleet teams face-to-face in a sales capacity.
• Keep abreast of competition, competitive issues and technology.
• Strictly comply with all corporate policies and compliance regulations.
• Prospect via email, LinkedIn, outbound calls, and attend conferences and events.

Requirements

• Bachelor or master in Business administration.
• 5+ years of related working experience with solid connections with shipping companies. Demonstrate successful track record of achieving US$1 million+ annual quotas.
• Strategic capabilities.
• Communication and interpersonal skills.
• Negotiation and persuasion skills.
• Research and analytical skills.
• Strong in networking and relationship building.
• Team player.
• Commitment to accuracy, attention to detail and follow-through with a focus on achieving the top standard of customer satisfaction, stress resistance.
• Industry knowledge.
• Product & service level knowledge.
• Candidates staying in Mumbai are preferred due to geographical consideration, as the primary work location is in Mumbai.

Candidates applying for this position, please state your current and expected basic salary as well as availability in your resume.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Business Development

Industries

Maritime Transportation and Oil and Gas