Business Development Manager

Indusind Bank; Chandigarh; On-site; INR 300,000 - 500,000; Full time

Job summary

Indusind Bank is looking for a Business Development Manager to drive business acquisition and revenue generation. The successful candidate will manage customer relationships, promote banking products, and achieve sales targets.

Responsibilities include field sales, client visits, market research, and performance tracking. Strong sales and negotiation skills are essential, alongside a target-driven mindset and basic financial product knowledge.

Qualifications

• Experience in sales, preferably in banking or financial services.
• Ability to conduct market research and identify potential clients.
• Proven track record in achieving sales targets.

Responsibilities

• Acquire new customers for banking products.
• Build and maintain client relationships.
• Generate revenue through cross-sell and upsell.
• Conduct market research for new business opportunities.
• Develop sales strategies to achieve targets.

Skills

Strong sales and negotiation skills

Relationship-building ability

Communication & presentation skills

Target-driven mindset

Basic financial product knowledge

Job description

Role & responsibilities

Business Acquisition & Revenue Generation

• Acquire new customers for:
  • Current Accounts (CA)
  • Savings Accounts (SA)
  • Business/SME accounts
• Achieve monthly and quarterly sales targets
• Generate revenue through cross‑sell and upsell of banking products

Client Relationship Management

• Build and maintain strong relationships with:
  • Individual clients
  • SMEs or corporate customers (depending on role)
• Act as the single point of contact for customer queries
• Ensure high customer satisfaction and retention

Product Selling & Cross‑Selling

Sell and promote various banking products such as:

• Insurance (Life/General)
• Mutual Funds / Investment products
• Loans (Business Loans, LAP, Personal Loans)
• Credit Cards
• Forex services

Lead Generation & Market Development

• Identify and develop new business opportunities in the assigned territory
• Source leads through:
  • Field visits
  • Referrals
  • Networking and events
• Conduct market research to identify potential clients

Sales Planning & Strategy

• Develop and execute sales strategies to achieve targets
• Plan daily/weekly client visits
• Maintain a strong sales pipeline and conversion ratio

Documentation & Compliance

• Ensure proper KYC documentation and account opening compliance
• Follow banking regulations and internal policies strictly
• Coordinate with internal teams for smooth onboarding

Portfolio Management

• Manage an existing portfolio of customers
• Monitor account activity and ensure business growth
• Identify opportunities to deepen relationships

Reporting & MIS

• Track and report:
  • Daily sales activities
  • Targets vs achievements
• Update CRM systems regularly

Field Work / Territory Management

• Majority role involves field sales
• Meet clients at offices, shops, or business locations
• Cover assigned geographic territory effectively

Key Skills Required

• Strong sales and negotiation skills
• Relationship‑building ability
• Communication & presentation skills
• Target‑driven mindset
• Basic financial product knowledge

KPIs (Performance Metrics)

• Number of new accounts acquired
• CASA value generated
• Cross‑sell ratio
• Revenue contribution
• Customer retention

Typical Day of a BDM

• Morning planning + lead follow‑ups
• Field visits to clients/businesses
• Product pitching and account acquisition
• Closing deals & documentation
• Reporting and coordination with branch