Role & responsibilities
Key Roles & Responsibilities
1. Business Development & New Client Acquisition
- Identify, approach, and acquire new clients across Healthcare and other Non-IT industries for permanent recruitment services.
- Develop and execute business acquisition strategies to expand the company's client portfolio.
- Establish relationships with CHROs, HR Heads, Talent Acquisition Leaders, Business Heads, and key decision-makers.
- Lead client presentations, commercial negotiations, proposal discussions, and contract closures.
- Build a strong pipeline of prospective clients and convert business opportunities into long-term revenue-generating accounts.
- Drive cross-selling opportunities across different Non-IT recruitment domains.
2. Vertical Building & Strategic Leadership
- Establish and independently manage the Healthcare and other Non-IT Permanent Recruitment verticals.
- Develop the vertical's business strategy, growth roadmap, hiring plans, and revenue targets.
- Identify emerging market opportunities and expand into profitable industry segments.
- Build scalable recruitment processes and a strong delivery infrastructure.
- Take complete ownership of vertical performance, profitability, and business expansion.
3. Recruitment Delivery & Client Management
- Oversee end-to-end recruitment delivery across acquired accounts.
- Ensure timely fulfilment of client mandates while maintaining quality, turnaround time, and service standards.
- Work closely with recruitment teams to drive closures across mid-level, senior-level, and leadership positions.
- Manage client escalations, feedback mechanisms, and delivery challenges.
- Maintain strong client engagement to generate repeat business and improve account retention.
4. Revenue Generation & P&L Ownership
- Own the vertical's revenue targets, billing, collections, and profitability.
- Prepare monthly, quarterly, and annual business forecasts.
- Monitor key business metrics, including client acquisition, mandate conversion, closures, revenue per recruiter, and overall productivity.
- Develop strategies to maximize business margins and optimize operational costs.
- Ensure consistent achievement of agreed business and financial targets.
5. Team Building & People Management
- Recruit, build, mentor, and lead a high-performing team of recruiters, team leaders, and business development professionals.
- Define individual and team KPIs aligned with business objectives.
- Drive performance reviews, productivity improvement, and capability development.
- Foster a culture of ownership, accountability, collaboration, and high performance.
Preferred candidate profile
Desired Candidate Profile
- Minimum 10 years of experience in the Recruitment / Staffing Industry, preferably in Permanent Recruitment.
- Proven experience in business development, new client acquisition, and recruitment delivery.
- Strong exposure to Healthcare recruitment, with the ability to develop business across other Non-IT domains.
- Demonstrated success in independently building, scaling, or managing a recruitment vertical.
- Strong understanding of permanent hiring business models, commercial negotiations, client servicing, and revenue management.
- Prior experience in team management and business target ownership.
- Established professional network with HR Heads, TA Leaders, and senior decision-makers.
- Entrepreneurial mindset with strong leadership, negotiation, and relationship-management capabilities.
- Ability to operate as a business owner rather than solely as an individual contributor.