Business Development And Administrative Virtual Assistant Canada - CBS024

CapActix Business Solutions; Ahmedabad District; On-site; INR 1,059,000 - 1,985,000; Full time

Job summary

CapActix Business Solutions in Ahmedabad seeks a reliable Virtual Assistant to support day-to-day Business Development and administrative activities for Canadian clients.

You will handle outbound calls, follow-ups, CRM updates, data entry, and coordination with the team, requiring strong English and Hindi, attention to detail, and the ability to work Canadian hours.

Qualifications

• Strong spoken and written English communication.
• Hindi-speaking ability required.
• Good computer and internet skills.
• Strong attention to detail and accuracy.
• Good organizational and time-management skills.
• Comfortable making calls and following up with leads.
• Able to learn new software quickly.
• Able to work independently and as part of a team.
• Professional and reliable approach to work.

Responsibilities

• Make outbound calls to leads, prospects, and existing contacts as required.
• Conduct regular follow-ups with leads and prospects.
• Support day-to-day Business Development activities.
• Maintain accurate records of calls, conversations, and follow-up activities.
• Update lead and contact information in the CRM.
• Track pending follow-ups and ensure timely completion.
• Use Follow Up Boss CRM to manage contacts, activities, notes, and follow-ups.
• Perform routine administrative and data-entry tasks.
• Enter and update information accurately in required forms and systems.
• Complete various forms and processes according to company instructions and training.
• Assist with documentation and other day-to-day administrative requirements.
• Ensure all data entered is accurate, complete, and up to date.
• Follow established processes and instructions provided by the team.
• Communicate professionally with clients, leads, and internal team members.
• Handle basic communication and follow-up requirements.
• Coordinate with the team regarding leads, tasks, and pending activities.
• Escalate important questions or issues to the appropriate team member.

Skills

English Proficiency

Hindi Fluency

Attention to Detail

Time Management

Organizational Skills

Lead Communication

Independent Work

Team Collaboration

Adaptability

Tools

Follow Up Boss CRM

Job description

Job Description

Business Development & Administrative Virtual Assistant – Canada

Job Summary

We are seeking a reliable, detail-oriented, and proactive Virtual Assistant to support day-to-day Business Development and administrative activities for Canadian clients.

Key Responsibilities

Business Development & Follow-Up

• Make outbound calls to leads, prospects, and existing contacts as required
• Conduct regular follow-ups with leads and prospects
• Support day-to-day Business Development activities
• Maintain accurate records of calls, conversations, and follow-up activities
• Update lead and contact information in the CRM
• Track pending follow-ups and ensure timely completion
• Use Follow Up Boss CRM to manage contacts, activities, notes, and follow-ups

Administrative & Data Entry Support

• Perform routine administrative and data-entry tasks
• Enter and update information accurately in required forms and systems
• Complete various forms and processes according to company instructions and training
• Assist with documentation and other day-to-day administrative requirements
• Ensure all data entered is accurate, complete, and up to date
• Follow established processes and instructions provided by the team

Communication & Coordination

• Communicate professionally with clients, leads, and internal team members
• Handle basic communication and follow-up requirements
• Coordinate with the team regarding leads, tasks, and pending activities
• Escalate important questions or issues to the appropriate team member

Education & Experience

• Previous experience as a Virtual Assistant is preferred
• Minimum years of work experience required - 1 Year minimum in calling internationally
• Experience with calling, follow-ups, Business Development, or customer communication is an advantage
• Familiarity with Follow Up Boss CRM is an advantage
• Previous administrative and data-entry experience preferred
• Willingness to learn company-specific forms, systems, and processes

Skills & Qualifications

• Strong spoken and written English communication skills
• Hindi-speaking ability required
• Good computer and internet skills
• Strong attention to detail and accuracy
• Good organizational and time-management skills
• Comfortable making calls and following up with leads
• Ability to learn new software and processes quickly
• Ability to work independently and as part of a team
• Professional and reliable approach to work

Work Schedule

• Shift Timing : 06:00 PM – 03:30 AM
• Location: Ahmedabad
• Client Region: Canada
• Ability to consistently work according to Canadian business hours is required