Business Consultant

Udyogwardhini Education Pvt. Ltd.; Nashik District; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Paid time off

Paid Sick Time

Yearly bonus

Performance Bonus

Job summary

Udyogwardhini Education Pvt. Ltd. seeks a Business Consultant & Customer Success Officer to mentor aspiring entrepreneurs, MSMEs, startups, and business owners. You will deliver end-to-end business guidance and ensure a seamless participant experience throughout their entrepreneurial journey.

The role blends business consulting, ecosystem development, stakeholder management, and customer success to help participants establish and grow their businesses across India.

Qualifications

• MBA, BBA, Commerce, or any relevant graduate degree.
• 2–5 years of experience in Business Consulting.
• Experience in Entrepreneurship/ MSME ecosystem or business support services.

Responsibilities

• Provide one-to-one business consulting to participants across diverse sectors.
• Recommend strategies, growth plans, and implementation roadmaps.
• Assist participants with project report preparation for bank loans, government schemes, and financial institutions.
• Guide participants on registrations, licenses, and statutory compliances; assist with certifications and machinery selection.
• Coordinate between mentors, trainers, consultants, and participants to ensure timely support.
• Build relationships with business service providers, financial institutions, technology partners, and industry experts across India.
• Develop and maintain a directory of business service providers and resources.
• Strengthen the alumni network to drive collaboration and opportunities.
• Organize networking meetings, alumni engagement, and industry connect sessions.
• Facilitate market linkages and industry-specific networking opportunities for participants.
• Track progress, maintain consulting records, gather feedback, and ensure participant satisfaction.
• Collaborate with internal teams to improve engagement, outcomes, and customer success.

Skills

Business consulting

Analytical skills

Communication skills

Relationship management

Stakeholder coordination

Market research

Ecosystem development

Education

MBA/BBA/Commerce or related

Tools

Microsoft Office

Google Workspace

CRM tools

Job description

The Business Consultant & Customer Success Officer will work closely with aspiring entrepreneurs, MSMEs, startups, and business owners by providing end-to-end business guidance and ensuring a seamless participant experience throughout their entrepreneurial journey. The role combines business consulting, ecosystem building, stakeholder management, and customer success to help participants successfully establish and grow their businesses.

Job Responsibilities

• Provide one-to-one business consulting to participants across diverse business sectors.
• Understand participant requirements and recommend suitable business strategies, growth plans, and implementation roadmaps.
• Assist participants with project report preparation for bank loans, government schemes, and financial institutions.
• Guide participants on business registrations, licences, statutory compliances, certifications, machinery selection, technology adoption, and vendor identification.
• Coordinate effectively between mentors, trainers, consultants, and participants to ensure timely support and successful outcomes.
• Build and maintain relationships with business service providers, financial institutions, technology partners, consultants, and industry experts across India.
• Develop and maintain a comprehensive business service provider and resource directory.
• Establish and strengthen the Udyogwardhini alumni business network to encourage collaboration and business opportunities.
• Organize business networking meetings, alumni engagement activities, and industry connect sessions.
• Facilitate industry-specific networking opportunities and market linkages for participants.
• Track participant progress, maintain consulting records, collect feedback, and ensure a high level of participant satisfaction.
• Collaborate with internal teams to improve participant engagement, business outcomes, and overall customer success.

Experience/Requirements

• Entrepreneurship and MSME Ecosystem
• Business Planning and Strategy
• Project Report Preparation
• Government Schemes and Business Support Services
• Business Registrations, Licences, and Statutory Compliances
• Banking, Loans, and Financial Assistance
• Customer Success and Relationship Management
• Business Networking and Ecosystem Development
• Market Research and Industry Analysis

Skills

• Strong business consulting and analytical skills.
• Excellent communication, interpersonal, and presentation skills.
• Relationship management and stakeholder coordination.
• Problem-solving and solution-oriented thinking.
• Research and documentation skills.
• Proficiency in Microsoft Office, Google Workspace, and CRM/participant management tools.
• Strong follow-up, coordination, and organizational abilities.

Job Type

Full-time

Paid time off | Paid Sick Time | Yearly bonus| Performance Bonus

Schedule

Day-shift

Education

MBA, BBA, Commerce, or any relevant graduate degree. 2–5 years of experience in Business Consulting,