Business Associate Trainee - Telesales

Panacorp Software Solutions; Kanyakumari; On-site; INR 201,000 - 357,000; Full time

Job summary

Panacorp Software Solutions in Tamil Nadu seeks a motivated Telesales Executive to join our dynamic sales team. The role focuses on generating leads, closing sales over the phone, and meeting targets through effective communication and product knowledge.

You will handle outbound calls, build relationships with customers, update CRM with outcomes, and report on activities. A friendly, results-driven attitude and the ability to work towards daily and monthly goals are essential.

Responsibilities

• Outbound Calling: Initiate outbound calls to potential customers to introduce products/services, qualify leads, and generate sales.
• Lead Generation: Identify and target potential customers through market research and cold calling.
• Customer Relationship Management: Build and maintain relationships with existing and prospective customers to foster repeat business.
• Sales Conversion: Close sales deals over the phone by understanding customer needs and offering the best solutions.
• Sales Target Achievement: Meet or exceed daily, weekly, and monthly sales targets set by the company.
• Product Knowledge: Maintain a deep understanding of our products/services to answer questions and provide accurate information.
• Data Entry and Reporting: Update CRM systems with customer information, call outcomes, and sales activities.
• Problem Solving: Address customer queries and concerns promptly and professionally, offering solutions when necessary.

Skills

Outbound calling

Lead generation

CRM

Sales

Product knowledge

Data entry

Reporting

Problem solving

Job description

We are looking for a motivated and results-driven Telesales Executive to join our dynamic sales team. The ideal candidate will have a passion for sales and customer service, with the ability to communicate effectively over the phone to generate new leads, close sales, and meet company targets. If you have a friendly, outgoing personality and enjoy interacting with people, this is the role for you.

Key Responsibilities:

• Outbound Calling : Initiate outbound calls to potential customers to introduce products/services, qualify leads, and generate sales.
• Lead Generation : Identify and target potential customers through market research and cold calling.
• Customer Relationship Management : Build and maintain relationships with existing and prospective customers to foster repeat business.
• Sales Conversion : Close sales deals over the phone by understanding customer needs and offering the best solutions.
• Sales Target Achievement : Meet or exceed daily, weekly, and monthly sales targets set by the company.
• Product Knowledge : Maintain a deep understanding of our products/services to answer questions and provide accurate information.
• Data Entry and Reporting : Update CRM systems with customer information, call outcomes, and sales activities.
• Problem Solving : Address customer queries and concerns promptly and professionally, offering solutions when necessary.