Business Architect

Xceedance; Gurugram District; On-site; INR 2,400,000 - 3,600,000; Full time

Job summary

Xceedance is seeking a seasoned Business Architect to lead IAN client implementations, aligning insurance business strategy with technology solutions. Translate complex requirements into target processes, drive transformation across underwriting, policy administration, and claims.

The role requires deep insurance consulting experience, BPMN and AI-enabled workflows, and collaboration with senior stakeholders across regions to ensure successful delivery of the IAN platform.

Qualifications

• 15-18 years of experience in Business Architecture, Business Transformation, Insurance Consulting, Product Implementation, or Business Analysis leadership.
• Strong Property & Casualty Insurance domain knowledge, with experience across underwriting, policy administration, claims, servicing, and distribution.
• Strong understanding of Commercial Lines and/or Specialty Insurance is preferred.
• Proven experience in business process redesign, capability mapping, operating model design, and transformation programs.
• Ability to translate business requirements into structured processes, workflows, decision rules, and implementation requirements.
• Experience working with enterprise software platforms, workflow automation, and digital transformation initiatives.
• Strong stakeholder management and experience working with business and technology leaders across North America and/or Europe.
• Excellent facilitation, consulting, communication, and problem-solving skills.
• Experience with BPMN, process modeling, workflow automation, and decision modeling.
• Exposure to intelligent document processing, AI-enabled workflows, GenAI, and automation.
• Experience with configurable insurance platforms or SaaS products.
• Familiarity with capability maps, value streams, customer journeys, and business architecture frameworks.

Responsibilities

• Lead business discovery workshops to understand current processes, pain points, operating models, and transformation objectives.
• Define target-state business processes and operating models for IAN-enabled workflows across underwriting, policy, claims, servicing, and related functions.
• Translate business objectives into capabilities, process requirements, business rules, user journeys, and measurable outcomes.
• Identify process simplification, automation, standardization, and AI-enabled transformation opportunities.
• Align business requirements with IAN platform capabilities and help determine configure vs process change vs product enhancement.
• Work with Enterprise and Solution Architects to ensure business requirements are accurately reflected in solution architecture and implementation design.
• Define business process dependencies, roles, controls, exception handling, and human-in-the-loop requirements.
• Support business readiness, adoption, UAT, operating model transition, and change-impact discussions.
• Engage with senior client stakeholders to validate business design decisions, resolve gaps, and maintain alignment across workstreams.

Skills

15-18 years of experience in Business

Insurance domain knowledge

BPMN

Process modeling

Workflow automation

GenAI exposure

Stakeholder management

Excellent communication

Problem-solving

Job description

At Xceedance, we are transforming the insurance industry through a powerful combination of insurance expertise, data, technology, and AI. Since our founding in 2013, we have partnered exclusively with insurers, reinsurers, brokers, MGAs, mutuals, and self-insured organizations to help them operate more efficiently, make better decisions, and deliver stronger outcomes for their customers.

This is not a startup. Today, over 5,500 professionals support more than 350 clients across 13 global locations spanning the Americas, Europe, the UK & Ireland, the Middle East, Asia, Australia, and New Zealand.

What makes Xceedance different is our technology-first approach. We combine deep industry knowledge with innovative digital solutions and AI capabilities, including IAN, our AI orchestration platform, to help clients accelerate transformation and unlock measurable business value. Our work has earned industry recognition from leading analyst firms and technology partners, reflecting our commitment to innovation and excellence.

About Xceedance

At Xceedance, we are transforming the insurance industry through a powerful combination of insurance expertise, data, technology, and AI. Since our founding in 2013, we have partnered exclusively with insurers, reinsurers, brokers, MGAs, mutuals, and self-insured organizations to help them operate more efficiently, make better decisions, and deliver stronger outcomes for their customers.

This is not a startup. Today, over 5,500 professionals support more than 350 clients across 13 global locations spanning the Americas, Europe, the UK & Ireland, the Middle East, Asia, Australia, and New Zealand.

What makes Xceedance different is our technology-first approach. We combine deep industry knowledge with innovative digital solutions and AI capabilities, including IAN, our AI orchestration platform, to help clients accelerate transformation and unlock measurable business value. Our work has earned industry recognition from leading analyst firms and technology partners, reflecting our commitment to innovation and excellence.

Why Join Xceedance?

Xceedance offers the best of both worlds: the stability of a successful global organization and the energy of a company entering an exciting new phase of growth.

Backed by significant investment and a strong track record of success, we are expanding our business globally, investing heavily in AI-led transformation, and growing our presence across new insurance segments. Our ambition is bold, and so are the opportunities for talented professionals who want to make an impact.

Whether you're looking to solve complex business challenges, work with cutting-edge technology, collaborate with industry experts, or accelerate your career growth, Xceedance provides a platform to do meaningful work at scale.

If you are passionate about innovation, enjoy building for the future, and want to be part of a company shaping the next generation of insurance services, we'd love to have you on this journey. Xceedance offers the best of both worlds: the stability of a successful global organization and the energy of a company entering an exciting new phase of growth.

Backed by significant investment and a strong track record of success, we are expanding our business globally, investing heavily in AI-led transformation, and growing our presence across new insurance segments. Our ambition is bold, and so are the opportunities for talented professionals who want to make an impact.

Whether you're looking to solve complex business challenges, work with cutting-edge technology, collaborate with industry experts, or accelerate your career growth, Xceedance provides a platform to do meaningful work at scale.

If you are passionate about innovation, enjoy building for the future, and want to be part of a company shaping the next generation of insurance services, we'd love to have you on this journey.

Business Architect (15-20 Years) - IAN Client Implementation

Role Purpose

The Business Architect is responsible for aligning IAN implementations with the client’s business strategy, operating model, insurance processes, and transformation objectives.

The role translates business needs into target business processes, capability models, operating models, and implementation requirements, working closely with client business leaders, Business Analysts, Enterprise Architects, Solution Architects, Product, and implementation teams.

Key Responsibilities

• Lead business discovery workshops to understand current processes, pain points, operating models, and transformation objectives.
• Define target-state business processes and operating models for IAN-enabled workflows across underwriting, policy, claims, servicing, and related functions.
• Translate business objectives into capabilities, process requirements, business rules, user journeys, and measurable outcomes.
• Identify process simplification, automation, standardization, and AI-enabled transformation opportunities.
• Align business requirements with IAN platform capabilities and help determine configure vs process change vs product enhancement.
• Work with Enterprise and Solution Architects to ensure business requirements are accurately reflected in solution architecture and implementation design.
• Define business process dependencies, roles, controls, exception handling, and human-in-the-loop requirements.
• Support business readiness, adoption, UAT, operating model transition, and change-impact discussions.
• Engage with senior client stakeholders to validate business design decisions, resolve gaps, and maintain alignment across workstreams.

Required Skills & Experience

• 15-18 years of experience in Business Architecture, Business Transformation, Insurance Consulting, Product Implementation, or Business Analysis leadership.
• Strong Property & Casualty Insurance domain knowledge, with experience across underwriting, policy administration, claims, servicing, and distribution.
• Strong understanding of Commercial Lines and/or Specialty Insurance is preferred.
• Proven experience in business process redesign, capability mapping, operating model design, and transformation programs.
• Ability to translate business requirements into structured processes, workflows, decision rules, and implementation requirements.
• Experience working with enterprise software platforms, workflow automation, and digital transformation initiatives.
• Strong stakeholder management and experience working with business and technology leaders across North America and/or Europe.
• Excellent facilitation, consulting, communication, and problem-solving skills.
• Experience with BPMN, process modeling, workflow automation, and decision modeling.
• Exposure to intelligent document processing, AI-enabled workflows, GenAI, and automation.
• Experience with configurable insurance platforms or SaaS products.
• Familiarity with capability maps, value streams, customer journeys, and business architecture frameworks.