Insurance – Domain Consultant

Cognizant; Bengaluru; Hybrid; INR 4,000,000 - 7,000,000; Full time

Job summary

Cognizant is seeking an Insurance Domain Expert to drive business development across its insurance advisory and technology practice. You will engage with life insurers, general insurers, reinsurers, brokers, and InsurTech players to shape CX-CRM solutions and build C-suite relationships.

You will co-create solutions spanning core system modernisation, distribution analytics, fraud detection, and regulatory compliance, while mentoring junior consultants in a hybrid setup based in Bengaluru,

Qualifications

• 10–15+ years of experience in the insurance industry, with at least 4 years in business development, pre-sales, or consulting.
• Proven track record of independently winning and managing engagements of INR 3 Cr+ in the insurance sector.
• Comprehensive knowledge of the insurance value chain: product development, underwriting, policy administration, claims, reinsurance, and distribution.
• Familiarity with insurance compliance and regulatory requirements (KYC/AML, suitability/best-interest, GDPR/CCPA, IRDAI/NAIC/EIOPA-FCA).
• Excellent communication, storytelling, and presentation skills with executive presence.

Responsibilities

• Serve as the primary domain authority on insurance products, processes, and regulations across multiple lines of business.
• Shape and close deals built on CX & Digital Experience platforms like Salesforce, Adobe, Genesys, and AWS Connect.
• Conduct discovery workshops, as-is assessments, and strategic roadmap sessions with senior client stakeholders.
• Act as a trusted advisor through the full client lifecycle and represent the firm at industry forums to generate leads.
• Contribute to insurance practice offerings and thought leadership, monitor regulatory shifts and translate them into GTM opportunities.

Skills

Insurance domain expertise

Business development

Pre-sales

Executive communication

Stakeholder management

Education

Bachelor's degree in Insurance/Actuarial Science/Finance/Business

Tools

Salesforce

Adobe Experience Cloud

Genesys

NICE

AWS Connect

Guidewire

Duck Creek

Majesco

FINEOS

Job description

About the role

As an Insurance Domain Expert, you will make an impact by driving business development across our insurance advisory and technology practice — engaging life insurers, general insurers, reinsurers, insurance brokers, and InsurTech players to develop and close strategic engagements. As a trusted advisor, you will shape CX-CRM solutions across underwriting, claims, distribution, actuarial, and regulatory domains, and build long-term relationships at the C-suite and functional leadership levels, bringing deep insurance domain expertise to every pursuit. You will be a valued member of the Cognizant Moment (Business Development) team and work collaboratively with delivery, technology, and account teams, as well as senior client stakeholders across the insurance industry.

In this role, you will

• Serve as the primary domain authority on insurance products, processes, and regulations across Life & Annuities, P&C, Health & Group Benefits, Commercial & Specialty Lines, Reinsurance, and Distribution & Claims, and co-create tailored solutions spanning core system modernisation, distribution analytics, fraud detection, and regulatory compliance.
• Shape and close deals built on platforms such as Salesforce, Adobe, Genesys, and AWS Contact Center, ensuring solutions are designed around policyholder data privacy, suitability, claims-handling, and consent requirements.
• Conduct discovery workshops, As-Is assessments, and strategic roadmap sessions with senior client stakeholders, and deliver senior-level presentations that drive alignment and decisions.
• Act as a trusted advisor through the full client lifecycle — from initial outreach and solution scoping through delivery oversight and account expansion — and represent the firm at IRDAI forums, CII events, industry summits, and InsurTech conferences to strengthen brand visibility and generate qualified leads.
• Contribute to the development of insurance practice offerings, point-of-view papers, and thought leadership content, monitor regulatory developments to translate them into go-to-market opportunities, and mentor junior consultants to support practice growth.

Work model

At Cognizant, we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Bangalore, Chennai, or Hyderabad. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

• 10-15+ years of experience in the insurance industry, with at least 4 years in a business development, pre-sales, or consulting capacity.
• Proven track record of independently winning and managing engagements of INR 3 Cr+ in the insurance sector, with experience working with or selling to life insurers, general insurers, standalone health insurers, or reinsurers.
• Comprehensive knowledge of the insurance value chain: product development, underwriting, policy administration, claims, reinsurance, and distribution.
• Familiarity with insurance compliance and regulatory requirements (KYC/AML, suitability/best-interest, GDPR/CCPA, IRDAI/NAIC/EIOPA-FCA) and how they shape CX & Digital Experience solution design.
• Bachelor's degree in Insurance, Actuarial Science, Finance, Business, or a related field, together with strong executive presence and excellent communication, storytelling, and presentation skills.

These will help you stand out

• MBA, FIII/AIII, or ACII designation.
• Hands-on understanding of CX & Digital Experience platforms including Salesforce (Financial Services Cloud / Insurance), Adobe Experience Cloud, Genesys / NICE / AWS Connect, and core insurance systems (Guidewire, Duck Creek, Majesco, FINEOS).
• Proven ability to build C-suite relationships and independently win and manage large-scale, complex insurance engagements.
• Knowledge of Agentic AI & Next-Gen AI Virtual Assistants, hyper-personalisaation, unified omnichannel journeys, and consent-based engagement trends in insurance.
• Ability to track regulatory shifts across India (IRDAI), North America (NAIC, OSFI), and Europe/UK (EIOPA, FCA, PRA) and translate them into CX and Digital Experience requirements.