Business Analyst – Scrum Master

Zoho; Bengaluru Urban; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

Innover Bangalore North seeks a highly motivated Business Analyst cum Scrum Master to bridge business and technical teams, drive Agile delivery, and ensure value alignment with objectives. You will gather requirements, facilitate Scrum ceremonies, manage backlogs with product owners, and mentor teams on Agile best practices, using Jira, Confluence, and Azure DevOps.

The role demands 6–8 years of BA/SM experience, strong communication, and the ability to work with distributed teams to deliver

Qualifications

• 6–8 years of experience as a Business Analyst with Scrum Master responsibilities in IT projects.
• Strong understanding of Agile/Scrum methodologies and SDLC.
• Experience in requirement elicitation, documentation, and stakeholder management.
• Hands‑on experience managing Agile ceremonies and sprint execution.
• Proficiency in tools such as Jira, Confluence, Azure DevOps, or similar Agile tools.
• Strong analytical, problem‑solving, and communication skills.
• Experience working with cross‑functional and distributed teams.
• Ability to manage multiple priorities in a fast‑paced environment.
• Knowledge of business process modeling and workflow analysis.
• Excellent presentation and interpersonal skills.

Responsibilities

• Collaborate with business stakeholders, product owners, development, and QA teams to gather and document requirements and translate them into user stories and processes.
• Facilitate workshops, gap analyses, and UAT activities while maintaining traceability.
• Drive Agile ceremonies and ensure timely sprint delivery.
• Prioritize backlogs with Product Owners to align goals with solutions and ensure high‑quality outputs.
• Coach teams on Agile principles and Scrum practices to raise maturity and collaboration.
• Monitor sprint progress, velocity, burn‑down, risks, and dependencies for transparency.
• Identify and remove impediments to keep teams moving smoothly.
• Support digital transformation and process improvements across projects.
• Use Jira/Confluence/Azure DevOps for requirements management and reporting.

Skills

Agile Facilitation

Requirements Elicitation

Stakeholder Mgmt

Sprint Planning

Cross-functional Teams

Communication Skills

Mentoring Agile

Education

Bachelor's degree in Eng/CS/IT/Business

Tools

Jira

Confluence

Azure DevOps

Job description

Bangalore North, India | Posted on 09/16/2026

At Innover, we endeavor to see our clients become connected, insight-driven businesses. Our integrated Digital Experiences, Data & Insights and Digital Operations studios help clients embrace digital transformation and drive unique outstanding experiences that apply to the entire customer lifecycle. Our connected studios work in tandem to reimagine the convergence of innovation, technology, people, and business agility to deliver impressive returns on investments. We help organizations capitalize on current trends and game-changing technologies molding them into future-ready enterprises.

Take a look at how each of our studios represents deep pockets of expertise and delivers on the promise of data-driven, connected enterprises.

Experience Required

6-8

Job Description

About the Role

We are looking for a highly motivated and experienced Business Analyst cum Scrum Master to join our dynamic team. The ideal candidate will bridge the gap between business stakeholders and technical teams while driving Agile delivery excellence. This role requires strong analytical capabilities, stakeholder management skills, and hands‑on experience facilitating Scrum ceremonies and Agile project execution.

The candidate will play a critical role in requirement gathering, business process analysis, sprint planning, and ensuring successful delivery of technology solutions aligned with business objectives.

Responsibilities:

• Collaborate with business stakeholders, product owners, development, and QA teams to gather, analyze, and document business and functional requirements, translating them into user stories, workflows, acceptance criteria, BRDs, FRDs, and process flows.
  
• Facilitate requirement workshops, gap analysis, feasibility studies, impact assessments, and UAT activities while ensuring requirement traceability throughout the project lifecycle.
  
• Drive Agile Scrum ceremonies including sprint planning, daily stand‑ups, sprint reviews, retrospectives, and backlog grooming to ensure smooth sprint execution and timely delivery.
  
• Work closely with Product Owners and cross‑functional teams to manage and prioritize product backlogs, align business goals with technical solutions, and ensure quality deliverables.
  
• Coach and mentor teams on Agile principles, Scrum framework, and best practices while promoting Agile maturity, collaboration, accountability, and continuous improvement.
  
• Monitor and track sprint progress, team velocity, burn‑down charts, risks, dependencies, and delivery metrics to ensure project transparency and efficiency.
  
• Identify and remove project impediments, resolve process bottlenecks, and enable seamless communication between business and technical teams.
  
• Support digital transformation and process optimization initiatives by identifying opportunities for operational efficiency and business process improvements.
  
• Utilize Agile and project management tools such as Jira, Confluence, and Azure DevOps for requirement management, sprint tracking, reporting, and stakeholder communication.
  

Required Skills & Qualifications

• 6–8 years of experience as a Business Analyst with Scrum Master responsibilities in IT projects.
  
• Strong understanding of Agile/Scrum methodologies and SDLC.
  
• Experience in requirement elicitation, documentation, and stakeholder management.
  
• Hands‑on experience managing Agile ceremonies and sprint execution.
  
• Proficiency in tools such as Jira, Confluence, Azure DevOps, or similar Agile tools.
  
• Strong analytical, problem‑solving, and communication skills.
  
• Experience working with cross‑functional and distributed teams.
  
• Ability to manage multiple priorities in a fast‑paced environment.
  
• Knowledge of business process modeling and workflow analysis.
  
• Excellent presentation and interpersonal skills.
  

Preferred Qualifications

• CBAP, CCBA, or equivalent BA certification is an added advantage.
  
• Experience in IT Services, Digital Transformation, Cloud, API, or Enterprise Applications projects.
  
• Exposure to Automotive insurancedomain is a plus.

Educational Qualification

• Bachelor’s degree in Engineering, Computer Science, Information Technology, Business Administration, or related field.
  
• MBA or relevant certifications will be an added advantage.
  

Requirements

Skill Matrix

Skill Area

Must‑Have / Good‑to‑Have

What to Verify

Business Analysis Fundamentals Must‑Have Requirement elicitation, BRD/FRD writing, process flows, traceability matrices

Agile/Scrum Facilitation Must‑Have Runs sprint planning, stand‑ups, reviews, retros independently (not just attends)

Backlog Management Must‑Have Owns/co‑owns backlog grooming, prioritization frameworks (MoSCoW, WSJF, etc.)

Stakeholder Management Must‑Have Handles conflicting priorities across business, dev, QA, leadership

Documentation Must‑Have User stories, acceptance criteria (Gherkin/INVEST), gap analysis, impact assessments

Tools Must‑Have Jira, Confluence, Azure DevOps — hands‑on config, not just usage

Metrics & Reporting Must‑Have Velocity, burn‑down/burn‑up, sprint health dashboards

SDLC Knowledge Must‑Have Understands where BA/SM role fits across waterfall vs Agile vs hybrid

Servant Leadership / Coaching Must‑Have Mentoring teams on Agile maturity, not just enforcing ceremonies

Impediment Resolution Must‑Have Concrete examples of unblocking teams, not escalation‑only

Certifications (CSM/PSM/SAFe) Preferred Validates formal Agile grounding

BA Certification (CBAP/CCBA) Preferred Signals depth in BA discipline

Domain Exposure (Insurance/Automotive) Preferred Reduces ramp‑up time

Technical Fluency (API, Cloud) Preferred Helps translate technical constraints to business language

UAT Management Good‑to‑Have Owns UAT planning/execution, not just support

Distributed/Cross‑functional Teams Good‑to‑Have Managed teams across time zones/locations