Business Analyst – Post Sales

Arting Digital; Jaipur; On-site; INR 480,000 - 650,000; Full time

Job summary

Arting Digital Private Limited in Jaipur is seeking a Business Analyst – Post Sales with 2.5–3+ years of experience to manage client relations, gather requirements, and own end-to-end post-sales deliverables.

The role requires strong communication, analytical skills, and SDLC understanding, with responsibility across cross-functional teams to ensure timely client outcomes.

Qualifications

• 2+ years of experience in Business Analysis, Client Handling, Post-Sales, Project Coordination, or similar roles.
• Excellent verbal and written communication skills.
• Strong analytical, problem-solving, coordination, and documentation skills.
• Good understanding of SDLC.
• Strong ownership, accountability, and decision-making abilities.
• Ability to handle challenging client situations professionally and work with minimal supervision.

Responsibilities

• Manage client communication, meetings, follow-ups, and relationships.
• Handle client escalations and drive issues through to resolution.
• Conduct requirement-gathering sessions and document business requirements.
• Prepare BRDs, FRDs, user stories, meeting notes, and process flows.
• Own client deliverables, timelines, and commitments.
• Coordinate with Development, QA, UI/UX, Design, and Project Management teams.
• Bridge communication between clients and internal technical teams.
• Proactively identify risks, gaps, dependencies, and potential issues.
• Manage multiple clients, priorities, and deliverables independently.

Skills

Business Analysis

Post Sales

Client Handling

Requirement Mgmt

BRDs FRDs

User Stories

Process Flows

Project Coordination

Problem Solving

SDLC

Job description

Arting Digital Private Limited | Full time

Position title:Business Analyst – Post Sales

Experience:2.5 to 3+ Years

Location: Jaipur

Notice period:15 days - Immediate joiner
Skill set: Business Analyst, Post Sales, end-to-end client handling, requirement management, client escalations, BRDs, FRDs, user stories, meeting notes, and process flows, Project Coordination, problem-solving abilities

Key Responsibilities

• Manage client communication, meetings, follow-ups, and relationships.
• Handle client escalations and drive issues through to resolution.
• Conduct requirement-gathering sessions and document business requirements.
• Prepare BRDs, FRDs, user stories, meeting notes, and process flows.
• Own client deliverables, timelines, and commitments.
• Coordinate with Development, QA, UI/UX, Design, and Project Management teams.
• Bridge communication between clients and internal technical teams.
• Proactively identify risks, gaps, dependencies, and potential issues.
• Manage multiple clients, priorities, and deliverables independently.

Requirements

• 2+ years of experience in Business Analysis, Client Handling, Post-Sales, Project Coordination , or a similar role.
• Excellent verbal and written communication skills.
• Strong analytical, problem-solving, coordination, and documentation skills.
• Good understanding of SDLC .
• Strong ownership, accountability, and decision-making abilities.
• Ability to handle challenging client situations professionally and work with minimal supervision.

Preferred

• Experience with international/US-based clients.
• Knowledge of EMR/EHR, medical billing, telemedicine , or related healthcare technologies.