IT Business Analyst Post Sales | 3 Years | Jaipur

ThoughtWin - A CMMI Level 3 Company; Jaipur; On-site; INR 600,000 - 900,000; Full time

Job summary

JPLoft in Jaipur is seeking an IT Business Analyst (Post Sales) to gather client feedback, identify enhancement opportunities, and troubleshoot technical issues to optimize system performance.

The role requires strong communication skills and a solid understanding of IT solutions, with the ability to build long-term client relationships while driving continuous improvement in client projects.

Qualifications

• Strong client communication skills and ability to build long-term client relationships.
• Understanding of IT solutions and ability to troubleshoot to optimize system performance.

Responsibilities

• Strong technical understanding of Web and Mobile App Development.
• Experience interacting with clients and coordinating with technical managers for estimations and proposals.
• Lead and guide teams to ensure business requirements are met.
• Write project proposals and collaborate with teams to prepare release plans.
• Responsible for timely delivery with quality standards.
• Plan, execute, and monitor projects by coordinating with teams and following Agile processes.
• Document Use Case Documents, BRD, FRS, Technical Design Documents, and Status Reports.
• Interact with clients, assess inquiries, and prepare formal project proposals.

Job description

IT Business Analyst - Post Sales (On-site) | Experience: 3 Years | Jaipur, India

Interview Mode: Face to Face (Only Jaipur Location)

JPLoft is offering an opportunity for an IT Business Analyst (Post Sales) in Jaipur. The role involves gathering client feedback, identifying enhancement opportunities, and troubleshooting technical issues to optimize system performance. The ideal candidate should have strong communication skills, a solid understanding of IT solutions, and the ability to build long-term client relationships while driving continuous improvement.

Roles and Responsibilities

• Strong technical understanding of Web and Mobile App Development
• Good knowledge of online bidding platforms such as Freelancer, Upwork, and PeoplePerHour
• Experience working as a Technical, Domain, or Module Lead
• Experience working on international projects with direct client interaction
• Ability to lead and guide teams while ensuring business requirements are met
• Write project proposals and collaborate with teams to prepare release plans
• Responsible for timely delivery with quality standards
• Plan, execute, and monitor projects by coordinating closely with teamsGood understanding and practical experience of Agile development processes
• Experience in documentation such as Use Case Documents, BRD, FRS, Technical Design Documents, and Status Reports
• Ability to interact with clients, assess incoming inquiries, coordinate with technical managers for estimations, and prepare formal project proposals
• Strong client communication skills through email, phone, and instant messaging
• Experience in client handling and preparing project plans