Business Analyst - L3

Wipro; Hyderabad; On-site; INR 700,000 - 1,000,000; Full time

Job summary

A leading technology company in Hyderabad is seeking a Business Analyst to bridge the gap between customer requirements and the delivery team. The role involves gathering customer needs, coordinating solutions, and ensuring project milestones are met. Candidates should have 3-5 years of experience in a similar role and strong analytical and communication skills.

Qualifications

• 3-5 years of experience in a relevant field.
• Strong understanding of customer requirements and project management.

Responsibilities

• Gather and analyze customer requirements.
• Coordinate with delivery teams on solutions.
• Support project management in delivering quality solutions.

Skills

Customer engagement

Requirements gathering

Analytical skills

Communication

Job description

Overview

Join to apply for the Business Analyst - L3 role at Wipro.

The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer.

Role Responsibilities

1. Customer requirements gathering and engagement
   
   • Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements
   • Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured
   • Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements
   • Engage and interact with internal teams — project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs
   • Understand and communicate the financial and operational impact of any changes
   • Maintain periodic cadence with customers to seek clarifications and feedback on the proposed solution for an RFP/RFI and instruct delivery teams to adjust the design accordingly
   • Demonstrate and present the proposed solution/prototype to empower customers
   • Maintain relationships with customers to optimize business integration and lead generation
   • Ensure ongoing reviews and feedback from customers to improve and deliver better value

1. Engage with delivery team to ensure the right solution is proposed to the customer
   
   • Provide customer feedback/inputs to the delivery team on the proposed solution
   • Review test cases to ensure coverage of customer requirements
   • Conduct root cause analysis to understand the proposed solution/demo/prototype before sharing it with the customer
   • Deploy and facilitate new change requests to meet customer needs
   • Support QA with periodic testing and timely feedback
   • Conduct Integration Testing and User Acceptance demos to validate solutions
   • Use data modelling to analyze findings and design improvements
   • Study system capabilities and business specifications to ensure full utilization
   • Stitch the proposed response/solution for the RFP/RFI before presenting to the customer

1. Support Project Manager/Delivery Team in delivering the solution to the customer
   
   • Define and plan project milestones and phases with the principal consultant
   • Challenge delivery teams on how to execute plans
   • Ensure customer satisfaction through quality deliverables on time

Domain & Knowledge

1. Build domain expertise and contribute to knowledge repository
2. Engage with other BAs to share expertise and increase domain knowledge
3. Write whitepapers/research papers and share with the consulting community
4. Identify and create use cases for different projects/accounts for business enhancements
5. Conduct market research to provide latest inputs into projects and ensure customer delight

Qualifications

Experience: 3-5 Years

Additional Information

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. We want to see the constant evolution of our business and our industry. It has always been in our DNA.