Business Analyst (Cross-Portfolio)

Whitefield Careers; Mumbai; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Whitefield Careers is seeking a versatile Business Analyst to bridge client stakeholders with cross-functional technical teams across EdTech and enterprise tooling projects. You will rapidly acquire domain knowledge, gather requirements, and translate business needs into technical user stories for web, mobile, and API architectures.

Responsibilities include workshops, mapping objectives, documenting BRD/FRD/User Stories, and supporting Agile ceremonies and UAT to ensure delivered functionality

Qualifications

• 2–8 years of Business Analysis experience in a multi-project software services or product environment.
• Proficient in writing clear user stories, acceptance criteria, and process flows.
• Understanding of REST APIs, relational databases, and web/mobile delivery concepts.
• Experience supporting SDLC and Agile/Scrum delivery.

Responsibilities

• Conduct requirement-gathering workshops and interviews with clients across different industries and business models.
• Quickly learn and map out the unique business objectives, workflows, and domain rules for each project.
• Document BRD, FRD, User Stories, and Acceptance Criteria for web and mobile interfaces.
• Translate complex business workflows into actionable information for engineering teams across varying tech stacks.
• Analyze impact of change requests on downstream systems, APIs, and DB schemas.
• Support Agile ceremonies, backlog refinement, and sprint planning for multiple projects.
• Support UAT planning, execution, and validation to ensure delivered functionality meets client expectations.

Skills

Adaptability

Analysis & Documentation

Technical Literacy

Client Management

Methodology

Experience

Job description

Department: Business Analysis / Product / Delivery

Experience- 2 To 8 Years

Role Summary

We are looking for a versatile Business Analyst capable of bridging the gap between diverse client stakeholders and our cross-functional technical teams. Because you will be deployed across multiple distinct products—spanning different domains like EdTech, enterprise tooling, or customized mobile solutions—you must excel at rapid domain acquisition. You will gather requirements, identify process gaps, and translate business needs into technical user stories for various architectures (web, mobile, and API).

Key Responsibilities

• Conduct requirement-gathering workshops and interviews with clients across different industries and business models.
• Quickly learn and map out the unique business objectives, workflows, and domain rules for whichever project you are assigned to.
• Document business and functional requirements (BRD, FRD, User Stories, Acceptance Criteria) that cater to both web frontends and mobile app interfaces.
• Translate complex business workflows into clear, actionable information for technical teams working across varying tech stacks.
• Analyze the impact of change requests on downstream systems, APIs, and database schemas.
• Support Agile ceremonies, backlog refinement, and sprint planning for multiple concurrent projects.
• Support UAT planning, execution, and validation to ensure delivered functionality meets distinct client expectations.

Core Required Skills

• Adaptability: Proven ability to quickly learn new business domains, industries, and product models.
• Analysis & Documentation: Strong experience writing clear user stories, acceptance criteria, and process flows.
• Technical Literacy: Ability to understand high-level technical concepts (REST APIs, relational databases, web vs. mobile delivery) to effectively communicate with engineering teams.
• Client Management: Client-facing experience with excellent verbal and written communication.
• Methodology: Solid understanding of SDLC and Agile/Scrum delivery.
• Experience: 2-8 years of Business Analysis experience in a multi-project software services or product environment.