Business Analyst 4A

Genpact Ltd.; Bengaluru; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Genpact India Pvt. Ltd. is seeking a Business Analyst with aviation domain experience to monitor engine health, analyze trends and support data-driven decisions. You will interpret technical publications and coordinate with product teams and customers in a fast-paced environment.

The role requires strong communication in English, ability to handle rotating shifts, and a knack for Lean-driven process improvement. Office-based in Bengaluru with flexible scheduling options.

Qualifications

• Bachelor’s Degree in a relevant field is required.
• Experience in EHM and trend interpretation is preferred.
• Proficiency in English with clear written and spoken communication.

Responsibilities

• 24X7 process with rotational shifts.
• Monitor engine parameters to detect impending failures and assess performance.
• Perform trend and data analysis using aviation terminology.
• Evaluate current engine performance and suggest corrections.
• Interpret manuals: AMM, Fault Isolation Manual, Repair Manual.
• Communicate with Product line team and customers.
• Prepare and publish daily customer reports.
• Drive continuous improvement via LEAN philosophy.

Skills

Agile Methodology

Business Analysis

Business Reporting

Storytelling

Executive Presence

Collaboration Tools

Design Thinking

Personal Effectiveness

Education

Bachelor's degree in Commerce

Bachelor's degree in Economics

Bachelor's degree in Finance

Master's in Business Administration

Master's in Business Analytics

Tools

MS Word

MS Excel

PowerPoint

Job description

Job Description

Business Analyst Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Responsibilities

• 24X7 Process with rotational shifts
• Monitoring of key Aircraft engine parameter to detect impending failures and assess engine performance.
• Trend and data analysis backed with knowledge of aviation terms and troubleshooting
• Evaluate current state of engine performance and recommend course correction
• Interpret Technical publications like Aircraft Maintenance Manual (AMM), Fault Isolation Manual, Repair Manual etc.
• Communicate and follow‑up with Product line team and customer
• Prepare and publish daily customer reports
• Drive and support continuous improvement efforts through LEAN philosophy

Minimum qualifications

• Bachelor’s Degree in Aeronautical Engineering, Aircraft Maintenance Engineers (A & C)
• Experience in Engine Health Monitoring (EHM) and Trend interpretation

Preferred qualifications

• Previous experience in Engine Condition Trend Monitoring (ECTM) role
• Effective probing skills and analyzing / understanding skills
• Problem solving skills with customer centric approach
• Demonstrated proficiency with written English and with neutral English accent
• Must be able to work on a flexible schedule (including weekend or night shift)
• Strong attention to detail
• Working knowledge of Microsoft tool like word, Excel and PowerPoint

Additional qualifications

• Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics
• Certifications Certified Business Analysis Professional (CBAP) - UpgradUpgrad, Lean Six Sigma Black Belt - Process Doctors AcademyProcess Doctors Academy, Project Management Professional (PMP) - Virtual Learning Academy (VLA)Virtual Learning Academy (VLA)

Required Skills

• Agile Methodology
• Business Analysis
• Business Reporting
• Capital Markets
• Collaboration Tools
• Design Thinking
• Executive Presence
• Healthcare Business
• Inclusion
• Insurance
• Personal Effectiveness
• Storytelling

Language

• English (Required)
• Language Proficiency - Proficient - C2

Additional Job Location

• Job Type Regular
• Master Skill List - Technology Advisory
• Remote Type - Office Work
• Shift - Rotating (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real‑world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

About Genpact

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

We’re an agentic and advanced technology solutions company that runs mission‑critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run. Join us to build the career you want — and be on it because you'll be in it. At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate. There's a lot to learn here, and room to grow.