Business Analyst

Tata Consultancy Services; Kolkata District; On-site; INR 1,000,000 - 1,800,000; Full time

Job summary

Tata Consultancy Services in India seeks a seasoned Business Analyst to deeply understand business goals, gather and validate stakeholder needs, write user stories, and drive digital roadmap delivery with cross-functional teams.

You will partner with business SMEs, manage backlog, apply design-thinking and Agile methods, and ensure solutions align with ERP SAP, SQL, and analytics tools while enabling end-user adoption and continuous improvement.

Qualifications

• Minimum a Bachelor's degree; specialization in supply chain with data eng/analytics preferred.
• 6+ years of business experience with 2+ years in Supply Chain/Finance/IT or relevant fields.
• Outstanding stakeholder management and collaboration skills.
• Strong written and verbal communication skills.
• Experience with design-thinking in delivering digital products.
• Experience with Agile product development.
• Experience writing user stories and managing backlog.

Responsibilities

• Deeply understand business goals and strategies and map to operational context and processes.
• Lead meetings with business SMEs to scope, discovery, and drive digital roadmaps.
• Gather, analyze, document, and validate stakeholder needs.
• Communicate concisely with stakeholders to move projects forward.
• Write user stories and manage scrum calls, prioritize backlog.
• Apply technical and functional knowledge to design architecture-aligned solutions.
• Analyze business impact and plan tasks to deliver fully tested solutions.
• Provide regular, transparent updates on progress to internal stakeholders.
• Facilitate end-user adoption, drive training, and collect feedback for continuous improvement.
• Ensure solutions are embedded in ways of working and evolve with changing needs.

Skills

Stakeholder Mgmt

Agile Product Dev

User Stories

Communication

Design Thinking

SQL

SAP ERP

Tableau

Azure

Cross-functional Collaboration

Education

Bachelor's degree

Tools

SAP ERP

Tableau

SQL

Azure

Job description

Job descriptions: Business Analyst

• Deeply understand business goals and strategies, as well as operational context and processes
• Partner & proactively lead meetings with business SMEs to future scope, pre-discovery, data discovery to drive overall achievement of digital roadmap and business value generation
• Gather, analyze, document, and validate the needs of business stakeholders
• Concisely communicate with stakeholders and business teams to gain & move project work forward.
• Write user stories, manage scrum calls, prioritize backlog
• Knowledge and ability to write test scripts for business testing based on the requirements
• Apply technical and functional knowledge to design solutions which are in line with technical architecture, database design, and performance requirements.
• Analyze the business and system impacts of a solution and partner with the team to plan detailed tasks required to achieve delivery of the fully tested solution
• Provide regular, timely, transparent communication on progress against digital product and capability roadmaps to both internal DTO and cross-functional business stakeholders.
• Facilitate end user adoption of various digital capabilities, drive training, provide hypercare support, collect feedback from end users to continuously improve deployed solutions
• Ensure business solutions are deployed, fully embedded into ways of working, and constantly improved to address changing business needs and transform and mature our business.

Qualifications - :

• Minimum of a Bachelors degree is required. Specialization in supply chain with experience in data engineering, data science or advanced analytics fields is strongly preferred.
• Minimum of 6 years of business experience with at least 2 years of Supply Chain, Finance, IT or other relevant functional experience required.
• Outstanding stakeholder management experience, superior influencing, and collaboration skills are required
• Strong written and verbal communication skills are required
• Strong understanding and working experience utilizing design-thinking best practices empathy, requirements definition, ideation, prototyping, and testing to deliver digital products and experiences is required
• Experience with Agile product development methodology is required.
• Experience gathering, analyzing, documenting, and validating the needs of the business stakeholders is required.
• Experience writing user stories, managing scrum calls, prioritizing backlog, etc. is required.
• Ability to work with both technical and non-technical team members is required.
• Strong critical thinking, with outstanding analytical, influencing, and interpersonal skills are required.
• Knowledge of operational business processes within Supply Chain functions (Planning, Manufacturing, Quality, Procurement, Logistics) is strongly preferred.
• Experience in being part of large, cross-functional projects & programs is strongly preferred.
• Experience in working with ERP (SAP), Tableau, Alteryx, SQL, or other data and analytics tools is preferred.
• Strong digital product management experience including experience in building / managing data and analytics platforms, data science / advanced analytics / intelligent automation solutions is preferred.
• Scrum Alliance certification is preferred (e.g., Product Owner, Developer, ScrumMaster)
• Strong Supply Chain industry knowledge and business acumen preferred.
• Experience in working with Microsoft Azure stack preferred.
• Experience working in or with a complex global organization spanning across functions is preferred.