Business Analyst

ETG; Karnataka; On-site; INR 900,000 - 1,300,000; Full time

Job summary

ETG is seeking a highly analytical Business Analyst to support decision-making across functions. The role involves working with data, systems, and business processes to deliver insights, improve efficiency, and manage risk.

You will engage stakeholders, document requirements, assist in testing and change management, and perform data analysis using Excel and SQL. A relevant MBA and 2–4 years in banking/FS/insurance BA are preferred; familiarity with JIRA, Confluence, and Visio is a plus.

Qualifications

• MBA in finance/international business/marketing; technology grads have added advantage.
• 2–4 years' experience in business analysis in banking, financial services and/or insurance domain.
• Proficiency in requirements gathering and documentation techniques.
• Attention to detail and ability to prioritize tasks.
• Familiarity with tools such as JIRA, Confluence, Visio.
• Knowledge of business process modeling and analysis; familiarity with Agile/Waterfall.
• Understanding of database concepts and data analysis techniques.
• Ability to work effectively in a cross-functional team environment.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Strong organizational and time management skills.

Responsibilities

• Stakeholder management: Engage and communicate with stakeholders at various levels to enable collaboration and decision-making.
• Documentation: Create clear business requirements, functional specs, user stories, use cases, and test plans.
• Testing and QA: Collaborate with testing teams to define test scenarios and participate in UAT.
• Change management: Support change-management activities and assist in training materials and user support.
• Data analysis: Use Excel, SQL, or visualization tools to extract, transform and analyze data to identify insights.
• Continuous improvement: Stay updated with industry trends and opportunities to improve processes and user experiences.

Skills

Stakeholder management

Requirements gathering

Data analysis

Communication

Cross-functional collaboration

Attention to detail

Education

MBA in finance/international business/marketing

Tools

JIRA

Confluence

Visio

Excel

SQL

Job description

We are seeking a highly analytical and detail-oriented Business Analyst to support business decision-making across different functions. The role involves working with data, systems, and business processes to deliver insights, improve efficiency, and manage risk.

Key responsibilities

• Stakeholder Management: Engage and communicate effectively with stakeholders at various levels, including business users, project managers, and IT teams. Build strong relationships to facilitate collaboration and decision-making.
• Documentation: Create clear and concise documentation, including business requirements, functional specifications, user stories, use cases, and test plans. Ensure that all relevant stakeholders have a comprehensive understanding of the proposed solutions.
• Testing and Quality Assurance: Collaborate with testing teams to define test scenarios, review test cases, and participate in system testing and user acceptance testing. Ensure that solutions meet the defined requirements and quality standards.
• Change Management: Support change-management activities by identifying and analysing the impact of proposed changes on business processes, systems, and stakeholders. Assist in developing training materials and providing user support during implementation.
• Data Analysis: Perform data analysis to identify trends, patterns, and insights that can drive informed business decisions. Use tools such as Excel, SQL, or data visualization software to extract, transform, and analyse data.
• Continuous Improvement: Stay updated with industry trends, best practices, and emerging technologies related to IT and business analysis. Continuously seek opportunities to improve processes, systems, and user experiences.

Requirements

• MBA in finance/international business/marketing. Graduates in Technology would have an added advantage
• 2-4 years' experience in business analysis in banking, financial services and/or insurance domain. Experience in a product company would be preferred
• Proficiency in requirements gathering and documentation techniques.
• Attention to detail and ability to prioritize tasks.
• Familiarity with relevant tools and technologies (e.g., JIRA, Confluence, Visio)
• Knowledge of business process modeling and analysis.
• Familiarity with software development methodologies (e.g., Agile, Waterfall)
• Understanding of database concepts and data analysis techniques
• Ability to work effectively in a cross-functional team environment.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities
• Strong organizational and time management skills