Business Analyst

ETG; Bengaluru; On-site; INR 800,000 - 1,500,000; Full time

Job summary

ETG in Bengaluru is seeking a highly analytical Business Analyst to support decision-making across banking, finance, and insurance domains. You will work with data, systems, and processes to deliver insights, improve efficiency, and manage risk.

Responsibilities include stakeholder engagement, documenting requirements, crafting user stories, performing data analysis with Excel/SQL, supporting testing, and driving process improvements in cross-functional teams.

Qualifications

• MBA in finance, international business, or marketing.
• 2–4 years' experience in business analysis in banking, financial services and/or insurance.
• Proficiency in requirements gathering and documentation techniques.
• Excellent attention to detail and task prioritization.
• Familiarity with JIRA, Confluence, and Visio.
• Knowledge of business process modeling and data analysis.
• Understanding of software development methodologies (Agile, Waterfall).
• Ability to work effectively in cross-functional teams.
• Strong communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Strong organizational and time-management skills.

Responsibilities

• Stakeholder management: engage with stakeholders at various levels to facilitate collaboration.
• Documentation: create business requirements, functional specs, user stories, use cases, and test plans.
• Testing and quality assurance: define test scenarios and participate in system testing and user acceptance testing.
• Change management: assess impact and support training and user support.
• Data analysis: identify trends and insights using Excel, SQL, or data visualization tools.
• Continuous improvement: stay updated with industry trends and seek process improvements.

Skills

Stakeholder management

Documentation

Testing & QA

Change management

Data analysis

Continuous improvement

Education

MBA in finance / international business / marketing

Tools

JIRA

Confluence

Visio

Job description

We are seeking a highly analytical and detail-oriented Business Analyst to support business decision-making across different functions. The role involves working with data, systems, and business processes to deliver insights, improve efficiency, and manage risk.

KEY RESPONSIBILITIES

• Stakeholder Management: Engage and communicate effectively with stakeholders at various levels, including business users, project managers, and IT teams. Build strong relationships to facilitate collaboration and decision-making.
• Documentation: Create clear and concise documentation, including business requirements, functional specifications, user stories, use cases, and test plans. Ensure that all relevant stakeholders have a comprehensive understanding of the proposed solutions.
• Testing and Quality Assurance: Collaborate with testing teams to define test scenarios, review test cases, and participate in system testing and user acceptance testing. Ensure that solutions meet the defined requirements and quality standards.
• Change Management: Support change-management activities by identifying and analysing the impact of proposed changes on business processes, systems, and stakeholders. Assist in developing training materials and providing user support during implementation.
• Data Analysis: Perform data analysis to identify trends, patterns, and insights that can drive informed business decisions. Use tools such as Excel, SQL, or data visualization software to extract, transform, and analyse data.
• Continuous Improvement: Stay updated with industry trends, best practices, and emerging technologies related to IT and business analysis. Continuously seek opportunities to improve processes, systems, and user experiences.

REQUIREMENTS

• MBA in finance/international business/marketing. Graduates in Technology would have an added advantage
• 2-4 years' experience in business analysis in banking, financial services and/or insurance domain. Experience in a product company would be preferred
• Proficiency in requirements gathering and documentation techniques.
• Attention to detail and ability to prioritize tasks.
• Familiarity with relevant tools and technologies (e.g., JIRA, Confluence, Visio)
• Knowledge of business process modeling and analysis.
• Familiarity with software development methodologies (e.g., Agile, Waterfall)
• Understanding of database concepts and data analysis techniques
• Ability to work effectively in a cross-functional team environment.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities
• Strong organizational and time management skills