Business Analyst

Gus Education (India) Llp; Hyderabad; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

GUS Education India (GEI) is hiring an Information Systems Analyst - Academics to support university information systems, streamline workflows, and enhance services for students, staff, and faculty. You will work with diverse user groups to capture requirements and translate them into technical specs for development teams.

The role requires 12+ years of experience with a focus on analytics, ERP/CRM/BI systems, and a strong SDLC understanding in an agile environment.

Qualifications

• 12+ years total experience with at least 3 years as a business/systems analyst
• University degree in information systems, business, computer science or related field
• Experience with SIS in post-secondary setting desired
• Understanding of data privacy principles in a Canadian context

Responsibilities

• Support universities' academics information systems for operations, workflows and user services
• Collaborate with user groups to capture requirements and translate into technical docs
• Lead process improvement initiatives and automation opportunities
• Maintain strong documentation and reporting on system changes and projects

Skills

Enterprise software

Stakeholder management

Process mapping

Excel advanced

HTML/CSS

Programming basics

SDLC knowledge

RPA exposure

Documentation

Education

Bachelors in Information Systems/related

Tools

CRM

ERP

BI/Power BI

SQL

Job description

\"\" Night shift Role - 8PM TO 5AM IST (Mon to Fri : 3 Days WFO & 2 Days WFH)\"\"

About GUS Education India (GEI)

• GUS Education India (GEI) is the education arm of Global University Systems, a leading European Education conglomerate. Established in 2017, GEI boasts a portfolio of over 35 Institutions and collaborates with prestigious universities and institutions worldwide, offering educational services that enhance their operations and impact.

JobPurpose

The Information Systems (IS) Analyst - Academics position supports the universities Academics department to ensure the universities information systems function optimally for business operations, workflow processes, and the delivery of student, staff, and faculty support services. The position will also be responsible for working with various user groups (internal and external) to improve the overall capabilities of UCWs systems. The incumbent will work on projects that will have a big impact on student, staff, and faculty experience.

Desired Profile

Qualification

• Overall 12+ years of Experiences with at least 3 years recent experience as a business analyst/systems analyst, or equivalent combination of education, training and experience
• University degree in information systems, business, computer science or a related field is required
• Experience with SIS in Post Secondary setting strongly desired
• Understanding of data privacy principles in a Canadian context

Skills

• Demonstrated experience working with enterprise software (CRM, ERP, BI etc.) in an analytical capacity
• Demonstrated experience working with various user groups and stakeholders in collecting business requirements and translating them into technical documentation for the development team
• Strong experience with documenting and analysing business processes to identify opportunities for process improvement and automation
• Intermediate to advanced Microsoft Excel and Office 365 skills
• Working knowledge of HTML/CSS and at least one programming language (Python, JavaScript, PHP, etc.) is required
• Experience leading and managing system/process improvement projects is required
• Experience creating project and status reports, gap analysis, root cause analysis, requirement documents is required
• Knowledge and experience working with SQL and Power BI is desirable
• Strong communication (verbal and written) and documentation skills are essential to succeeding in this role
• Having a CCBA or similar certification is a bonus
• Experience working with RPA using tools such as Power Automate/UiPath is a bonus
• Ability to work independently with minimum supervision
• Through understanding of the SDLC in an agile environment
• Ability to handle confidential and sensitive information in a professional manner
• Ability to work under pressure and maintain a calm focus during high-volume periods
• Strong analytical, critical & conceptual thinking skills and strong writing skills are required

Relevant

Experience

• 6+ years of total experience as a support analyst/business analyst/systems analyst, or equivalent combination of education, training, and experience
• Experience with SIS in Post Secondary setting strongly desired
• Understanding of data privacy principles in a Canadian context