Business Analyst

PerkinElmer; Hyderabad; On-site; INR 600,000 - 1,000,000; Full time

Job summary

PerkinElmer in Hyderabad is seeking a Business Analyst to support monthly business reviews, consolidate data for Service Sales and Consumables, and provide data-driven insights to leadership. You will prepare reports and share timely, accurate summaries with stakeholders.

In this role you will build and maintain KPI trackers for field engineers, support Bowler dashboard inputs, manage datasets for consistent reporting, and collaborate with international teams to improve service performance and

Qualifications

• Bachelor’s degree in Business, Engineering, or a related field.
• 2–4 years of data analytics, business operations, or service reporting experience.
• Experience with cross-functional and international teams is beneficial.

Responsibilities

• Monthly Business Review preparation and reporting for Service Sales and Consumables.
• Provide data for leadership reviews, Huddle files, and CE meetings.
• Develop and maintain monthly engineer KPI trackers.
• Deliver inputs to Bowler dashboard for CE functions.
• Manage SGRI 3C4 datasets and ensure data accuracy.
• Participate in CE business reviews on revenue, forecasting, and service performance.
• Prepare ad-hoc reports and business insights for CE leadership.
• Support sales planning and analytics insights across functions.
• Extract data from ServiceMax or similar systems for insights.
• Record meeting minutes and track action items.

Skills

Data analytics

Stakeholder management

Cross-functional collaboration

Problem solving

Attention to detail

Education

Bachelor's degree in Business, Engineering, or related field

Tools

Power BI

Microsoft Office

ServiceMax

Salesforce

Job description

Business Analyst

Location(s): Hyderabad

Key Responsibilities

• Monthly Business Review (MBR) Preparation: Compile and prepare MBR reports for Service Sales and Consumables. Consolidate data, highlight key insights, and share summary notes with relevant stakeholders.
• Leadership Support: Provide accurate and timely data for leadership reviews, Huddle files, and key Service/Consumables meetings. Support CE leaders with data-driven insights and follow-up actions.
• Engineer Performance Tracking: Develop and maintain a monthly tracker for field engineers covering KPIs, productivity, and scheduled visits. Monitor and report performance metrics to identify improvement areas.
• Bowler Chart Reporting: Deliver timely inputs to the EMEAI Bowler dashboard for Customer Enablement (CE) functions. Support visual performance reporting and KPI compliance tracking.
• Data Management: Maintain and update SGRI 3 C 4 datasets and ensure data accuracy for reporting and analysis. Standardize data sources to enable consistent business reporting.
• Business Reviews: Participate in weekly CE business review discussions on revenue, forecasting, and service performance. Support with pre-review analytics and follow-up documentation.
• Executive Support: Prepare ad-hoc reports, business insights, and presentation inputs as required by CE leadership.
• Sales Planning: Track and monitor the Service Sales planner, ensuring alignment of targets and performance against business goals.
• Analytics Insights: Extract data from ServiceMax or similar systems for Service and CE functions. Analyse multi-dimensional business data and provide insights to improve operational efficiency and profitability.
• Meeting Support: Attend Customer Enablement calls, record discussions, and circulate accurate minutes of meetings (MOM). Track open action items and follow up with responsible owners.
• Vendor Management Support: Assist in completing vendor questionnaires, compliance forms, and supporting documentation for Service operations.

Basic Qualifications

• Bachelor’s degree in Business, Engineering, or a related field.
• 2–4 years of experience in data analytics, business operations, or service reporting roles.
• Experience in working with cross-functional and international teams is an advantage.

Preferred Characteristics

• Strong analytical and problem‑solving skills.
• Excellent proficiency in Microsoft tools, Power BI, or other data visualization tools.
• Good understanding of Service Operations, Sales Planning, or CRM tools (e.g., ServiceMax, Salesforce).
• Attention to detail with strong data accuracy and reporting capabilities.
• Effective communication and stakeholder management skills.