Business Analyst Support, Last Mile ACES

Amazon; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

A leading technology firm is seeking an analytical candidate to design and maintain metrics and reports to support key business decisions. The ideal candidate will have a bachelor's degree and strong skills in attention to detail and analytical techniques. This position is located in Bengaluru, India, and involves collaboration with stakeholders to improve processes. Candidates with a background in manufacturing or customer-facing environments are preferred.

Qualifications

• Bachelor's degree required.
• Fluency in English is essential.
• 1+ years of experience in a manufacturing or customer-facing environment preferred.

Responsibilities

• Own the design, development, and maintenance of ongoing metrics and reports.
• Work closely with stakeholders to understand and enhance existing processes.
• Develop skill sets in latest technologies and analytical techniques.

Skills

Attention to detail

Analytical thinking

Automation interest

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Overview

The candidate would be responsible for maintaining/refreshing WBRs and other analytical frameworks setup by senior analysts. They would also be required to build simple reports, take up dive deep requests, make changes to existing analytical frameworks and provide adhoc data support to Ops stakeholders. The person should have a good understanding of a business requirement and the ability to quickly get to the root cause of a particular reporting/BI/data issue, and draft solutions for resolution. The ideal candidate would be high on attention to detail, bias for action and interest in analytics/BI/automation.

Key responsibilities

• Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions. Ensure data accuracy by validating data for new and resources.
• Work closely with stakeholders (internal/external) to understand and automate/enhance existing processes
• Should be open to learn and develop skillsets in the latest technologies and analytical techniques
• Should understand how data/analytical frameworks and their work translate to business on ground
• Should be able to come up with innovative ideas for new work or to improve existing work

Basic Qualifications

• Bachelor's degree
• Speak, write, and read fluently in English
• Experience with Microsoft Office products and applications

Preferred Qualifications

• 1+ years of manufacturing or customer-facing environment experience

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Company - Amazon Dev Center India - Hyderabad