Business Analyst

MassMutual India; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Job summary

MassMutual India seeks an experienced Business Analyst to define scope, elicit and document requirements, and drive agile backlog refinement across multiple stakeholders. You will support UAT, ensure traceability, and collaborate with product owners to deliver value in an enterprise environment.

The role emphasizes critical thinking, cross-functional collaboration, and effective communication within Agile teams to enable timely decision-making and successful project outcomes.

Responsibilities

• Formulate and define business and/or systems scope and objectives based on user needs and industry requirements
• Devise or modify procedures to solve complex problems considering business and/or system limitations, operating time, and form of desired results
• Plan the business analysis approach for assigned initiatives, including stakeholder analysis and elicitation planning
• Elicit, analyze, document, and maintain traceability of business and system requirements from initiation through implementation and post-implementation validation
• Manage requirements through the full lifecycle, including traceability, versioning, change control, and approval
• Support user acceptance testing (UAT), including development of test scenarios, validation of solution against requirements, and defect triage support
• Validate solution outcomes and support benefits realization, confirming delivered solutions meet the stated business need and intended value
• Use enterprise delivery tooling (e.g., Clarity PPM, Jira, Confluence) and generative AI tools to improve analysis quality and efficiency
• Competent to work at the highest business acumen level across most phases of business analysis while considering the business implications of the application of technology to the current and future business environment
• Accountable to drive escalation analysis and resolution on complex issues
• Ability to communicate difficult decisions timely, clearly, and accurately with internal and external colleagues
• Develop recommendations by applying critical thinking to conduct analysis and weigh risk
• Lead initiatives supporting business strategy and process improvement
• Identify gaps in processes/procedures and make recommendations for improvement
• Develop a strong network of resources/business partners across the organization and our vendor partners
• Facilitate and organize meetings with key stakeholders and business partners
• Collaborate with Product Owners and cross-functional Agile teams to refine the product backlog, prioritize requirements, and ensure user stories are ready for sprint planning.
• Develop clear user stories and acceptance criteria, participate in backlog refinement sessions, and support the team throughout the Agile delivery lifecycle.
• Actively participate in Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, while supporting the timely resolution of requirements-related questions and dependencies.

Job description

• Formulate and define business and/or systems scope and objectives based on both user needs and a good understanding of applicable industry requirements
• Devise or modify procedures to solve complex problems considering business and/or system limitations, operating time, and form of desired results
• Plan the business analysis approach for assigned initiatives, including stakeholder analysis and elicitation planning.
• Elicit, analyze, document, and maintain traceability of business and system requirements from initiation through implementation and post-implementation validation.
• Manage requirements through the full lifecycle, including traceability, versioning, change control, and approval, ensuring requirements remain aligned to approved scope.
• Support user acceptance testing (UAT), including development of test scenarios, validation of solution against requirements, and defect triage support.
• Validate solution outcomes and support benefits realization, confirming delivered solutions meet the stated business need and intended value.
• Use enterprise delivery tooling (e.g., Clarity PPM, Jira, Confluence) and generative AI tools to improve analysis quality and efficiency
• Competent to work at the highest business acumen level across most phases of business analysis while considering the business implications of the application of technology to the current and future business environment
• Accountable to drive escalation analysis and resolution on complex issues
• Ability to communicate difficult decisions timely, clearly, and accurately with internal and external colleagues
• Develop recommendations by applying critical thinking to conduct analysis and weigh risk
• Lead initiatives supporting business strategy and process improvement
• Identify gaps in processes/procedures and make recommendations for improvement
• Develop a strong network of resources/business partners across the organization and our vendor partners
• Facilitate and organize meetings with key stakeholders and business partners
• Collaborate with Product Owners and cross-functional Agile teams to refine the product backlog, prioritize requirements, and ensure user stories are ready for sprint planning.
• Develop clear user stories and acceptance criteria, participate in backlog refinement sessions, and support the team throughout the Agile delivery lifecycle.
• Actively participate in Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, while supporting the timely resolution of requirements-related questions and dependencies.