Business Analyst

MassMutual India; Telangana; On-site; INR 600,000 - 900,000; Full time

Job summary

MassMutual India is seeking a skilled Business Analyst to define scope, elicit and manage requirements, and drive Agile delivery across initiatives.

You will collaborate with Product Owners and cross-functional teams to refine backlog, create clear user stories, and support UAT and validation activities.

Qualifications

• Formulate and define business and/or systems scope and objectives based on user needs and industry requirements.
• Devise or modify procedures to solve complex problems considering limitations, time, and form of results.
• Plan the business analysis approach for initiatives, including stakeholder analysis and elicitation planning.
• Elicit, analyze, document, and maintain traceability of requirements from initiation through implementation and post-implementation validation.
• Manage requirements through full lifecycle including traceability, versioning, change control, and approval.
• Support UAT including test scenarios, validation against requirements, and defect triage support.
• Validate solution outcomes and benefits realization.
• Use Jira, Confluence and generative AI to improve analysis quality and efficiency.
• Communicate decisions clearly with internal and external colleagues.
• Develop recommendations by applying critical thinking and risk weighing.
• Lead initiatives supporting business strategy and process improvement.
• Identify gaps in processes and recommend improvements.
• Build a network of resources and partners across organization and vendors.
• Facilitate meetings with stakeholders and partners.
• Collaborate with Product Owners and Agile teams to refine backlog and ready user stories for sprint planning.

Responsibilities

• Develop clear user stories and acceptance criteria, participate in backlog refinement, and support the team throughout the Agile delivery lifecycle.
• Actively participate in Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, while resolving requirements questions and dependencies.

Skills

Business analysis

Requirements gathering

Stakeholder management

Agile methodologies

Jira

Confluence

UAT support

Critical thinking

Backlog refinement

Communication

Tools

Jira

Confluence

Clarity PPM

Generative AI tools

Job description

As a Business Analyst, you will:

• Formulate and define business and/or systems scope and objectives based on both user needs and a good understanding of applicable industry requirements
• Devise or modify procedures to solve complex problems considering business and/or system limitations, operating time, and form of desired results
• Plan the business analysis approach for assigned initiatives, including stakeholder analysis and elicitation planning.
• Elicit, analyze, document, and maintain traceability of business and system requirements from initiation through implementation and post-implementation validation.
• Manage requirements through the full lifecycle, including traceability, versioning, change control, and approval, ensuring requirements remain aligned to approved scope.
• Support user acceptance testing (UAT), including development of test scenarios, validation of solution against requirements, and defect triage support.
• Validate solution outcomes and support benefits realization, confirming delivered solutions meet the stated business need and intended value.
• Use enterprise delivery tooling (e.g., Clarity PPM, Jira, Confluence) and generative AI tools to improve analysis quality and efficiency
• Competent to work at the highest business acumen level across most phases of business analysis while considering the business implications of the application of technology to the current and future business environment
• Accountable to drive escalation analysis and resolution on complex issues
• Ability to communicate difficult decisions timely, clearly, and accurately with internal and external colleagues
• Develop recommendations by applying critical thinking to conduct analysis and weigh risk
• Lead initiatives supporting business strategy and process improvement
• Identify gaps in processes/procedures and make recommendations for improvement
• Develop a strong network of resources/business partners across the organization and our vendor partners
• Facilitate and organize meetings with key stakeholders and business partners
• Collaborate with Product Owners and cross-functional Agile teams to refine the product backlog, prioritize requirements, and ensure user stories are ready for sprint planning.

• Develop clear user stories and acceptance criteria, participate in backlog refinement sessions, and support the team throughout the Agile delivery lifecycle.
• Actively participate in Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, while supporting the timely resolution of requirements-related questions and dependencies.