Business Analyst

RBS; Gurugram District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

RBS in Gurugram, India, invites a Business Analyst to join a dynamic team focused on customer advocacy by eliciting needs and shaping the future state of the business. You will help define requirements and align them with the domain strategy, setting the stage for successful delivery across franchises.

You will capture and validate requirements, manage stakeholder relationships, and support UAT and change delivery while leveraging AI-enabled tools to boost SDLC productivity.

Qualifications

• BA certification such as BAX, CPRE or CBAP.
• Experience in Financial Services and Capital Markets.
• Experience in requirements elicitation, user story writing, process modelling, and stakeholder management.
• Excellent Jira/Confluence skills and SDLC experience.
• Experience with UAT, defect management, and change delivery.
• Experience using AI tools to improve SDLC productivity.

Responsibilities

• Produce business requirements to inform future state design and link to domain strategy.
• Build, manage and maintain relationships with stakeholders and third-party suppliers across franchises and functions.
• Capture, validate and document business and system requirements in line with strategic principles.
• Interact with customers and stakeholders to document functional and non-functional needs.
• Analyse existing system documentation to summarise functionality relevant to the work.
• Identify team priorities based on feedback from customers and stakeholders.

Skills

Business analysis

Financial services knowledge

Stakeholder management

Requirements elicitation

User story writing

Process modelling

Analytical mindset

Organisational skills

Prioritisation

Education

BAX/CPRE/CBAP certifications

Tools

Jira

Confluence

AI tools

GitLab Duo

Job description

Job Description:

Join us as a Business Analyst

• Take on a critical role supporting the bank to achieve customer advocacy by eliciting and understanding the internal and external customer needs
• You'll be working in a vibrant, forward looking team and helping us to shape the future of our business
• It’s a great chance to hit the ground running, take advantage of our development opportunities, and advance your career
• We're offering this role at associate level

What you'll do

In your new role, you’ll be producing business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy. In the course of your work, we’ll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions.

You’ll also be:

• Capturing, validating and documenting business and system requirements and making sure that they’re in line with key strategic principles
• Interacting with customers, key stakeholders and the team to obtain and document functional and non-functional needs
• Analysing existing system documentation to summarise existing system functionality as it relates to the work at hand
• Supporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team

The skills you'll need

You’ll need to hold an appropriate business analyst certification, such as BAX, CPRE and CBAP. Additionally, you’ll have an analytical mindset, with strong organisational skills and the ability to prioritise your work.

You’ll also need:

• Experience in Business Analysis within Financial Services and Capital Markets
• Experience in requirements elicitation, user story writing, process modelling, and stakeholder management
• Expert knowledge of Jira and Confluence and managing requirement across full SDLC
• Expertise in UAT, defect management, and change delivery
• Experience using AI tools such as Microsoft Copilot, Jira, Rovo, GitLab Duo to improve SDLC productivity

Hours

45

Job Posting Closing Date:

14/10/2026