Business Analyst

NatWest Group; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

NatWest Group in Bengaluru is seeking a Business Analyst to join our dynamic team. You will elicit and document customer needs, translate them into clear requirements, and support the design of future state processes within a financial services context.

You’ll work closely with stakeholders and third‑party suppliers, manage requirements across the full SDLC, and leverage tools like Jira and Confluence to drive delivery and quality, including a focus on UAT and change delivery.

Qualifications

• BA certification such as BAX, CPRE or CBAP.
• Analytical mindset with strong organisational skills.
• Ability to prioritise work and manage multiple stakeholders.

Responsibilities

• Produce business requirements to inform future state design.
• Build and maintain relationships with stakeholders and third party suppliers.
• Capture, validate and document requirements aligned to strategic principles.
• Identify team priorities from customer and stakeholder feedback.

Skills

Business analysis expertise

Stakeholder management

Requirements elicitation

User story writing

Process modelling

Education

BA certification (BAX, CPRE, CBAP)

Tools

Jira

Confluence

SDLC management

Job description

Join us as a Business Analyst

• Take on a critical role supporting the bank to achieve customer advocacy by eliciting and understanding the internal and external customer needs
• You'll be working in a vibrant, forward looking team and helping us to shape the future of our business
• It’s a great chance to hit the ground running, take advantage of our development opportunities, and advance your career
• We're offering this role at associate level

What you'll do

In your new role, you’ll be producing business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy. In the course of your work, we’ll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions.

You’ll also be:

• Capturing, validating and documenting business and system requirements and making sure that they’re in line with key strategic principles
• Interacting with customers, key stakeholders and the team to obtain and document functional and non-functional needs
• Analysing existing system documentation to summarise existing system functionality as it relates to the work at hand
• Supporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team

The skills you'll need

You’ll need to hold an appropriate business analyst certification, such as BAX, CPRE and CBAP. Additionally, you’ll have an analytical mindset, with strong organisational skills and the ability to prioritise your work.

You’ll also need:

• Experience in Business Analysis within Financial Services and Capital Markets
• Experience in requirements elicitation, user story writing, process modelling, and stakeholder management
• Expert knowledge of Jira and Confluence and managing requirement across full SDLC
• Expertise in UAT, defect management, and change delivery
• Experience using AI tools such as Microsoft Copilot, Jira, Rovo, GitLab Duo to improve SDLC productivity