FTE
Job Description
JD - Business Analyst
Role Summary
We are seeking a mid-levelBusiness Analyst to support change initiatives across the home financetechnology landscape. The role involves translating business requirements intofunctional solutions, collaborating with delivery teams, and ensuringhigh-quality solution delivery across the project lifecycle.
Key Responsibilities:
- Interact with multiple stakeholders andsuccessfully gather business / user requirements, process flows, systemrequirements and be able to bring out unstated or implicit requirements inrespectof new applications or enhancements to existing applications.
- Prepare clear Functional Solution Documents (FSDs)covering business rules, workflows, validations, and system behaviour.
- Workclosely with the UX/UI team inrealising a representative prototype.
- Maintain documentation updates and version controlfor enhancements and change requests.
- Lead requirement walkthroughs and ensure alignmentacross business, development, QA, and system flows (origination toservicing).
- Serve as the functional SPOC during development;clarify requirements, resolve queries, and assess change impacts.
- Enable QA teams with functional context, testscenarios and test data planning; support joint testing, defect triage,and validation to ensure quality delivery.
- Drive user demos and UAT, ensure issue closure andsign-offs, and confirm functional readiness for production releases.
- Strong business appreciation and analytical skills.
- Experience in documentation of processes / systemrequirements, including visualisation of user journeys.
- Robust appreciation of Digital / Technology infinancial services and its potential.
- Able to interpret data, derive actionable insights,and make data-driven decisions.
- Leadership, communication, and stakeholdermanagement skills. Ability to work collaboratively across cross-functionalteams.
- Strong testing mindset with attention to detail
- Domain knowledge in home finance / mortgage
Education & Experience
- Post-graduate/ Graduate in Management / Accountancy / Commerce
- 4 –10 years of experience in financial services, preferably in home finance /mortgage domain
Job Snapshot
Updated Date
03/07/2026
Job ID
Job_903
Department
Shared Services - SHFL
Location