Job Title: Business Analyst – Pharma / Life Sciences
Location: Bangalore, India (hybrid) | Experience: 6–10 years | Type: Full-time
About the Role
We are looking for a BusinessAnalyst with strong Pharmaceutical / Life Sciences domain experienceto join our enterprise transformation practice. You will sit betweenbusiness stakeholders and delivery teams on large SAP and digitalprograms — translating regulated, process-heavy business needs intoclear, buildable requirements, and making sure what ships actuallysolves the problem.
Key Responsibilities
- Elicit, analyse and documentbusiness requirements through workshops, stakeholder interviews andprocess walkthroughs with Pharma business users (Manufacturing,Quality, Supply Chain, Regulatory, Commercial).
- Producehigh-quality artefacts: BRDs, functional specifications, userstories with acceptance criteria, process flows (As-Is / To-Be),traceability matrices and data mapping documents.
- Performfit-gap analysis against standard SAP functionality and recommendstandard-first solutions, flagging genuine gaps for custom build.
- Partnerwith functional and technical consultants to shape solution design,and review build against agreed requirements.
- DriveUAT — define test scenarios, coordinate business testers, triagedefects, and manage sign-off.
- Supportvalidation and compliance deliverables where the solution fallsunder GxP / regulated scope (URS, traceability, change controldocumentation).
- Managescope and change: assess change requests for impact on cost,timeline and risk, and support the CAB / governance process.
- Supportdata migration and cutover activities from a requirements andbusiness-readiness perspective.
- Contributeto training material, SOP updates and hypercare support postgo-live.
Domain Experience Required
- Manufacturing & BatchManagement (batch genealogy, yield, shop-floor integration)
- QualityManagement (inspection plans, deviations, CAPA, batch release)
- SupplyChain & Serialisation (track & trace, DSCSA / EU FMD, coldchain, lot traceability)
- Commercial/ Distribution (chargebacks, rebates, contracts, tender pricing)
Must-Have Skills
- 6+ years as a Business Analyst,with at least 3 years on Pharma or Life Sciences programs.
- Hands-onexperience with SAP ECC and/or S/4HANA in relevant modules (MM,PP-PI, QM, SD, EWM).
- Strongrequirements engineering skills — able to write specs a developercan build from without re-interviewing the business.
- Workingknowledge of regulated-environment concepts: GxP, GMP, 21 CFR Part11, data integrity (ALCOA+), computer system validation.
- Comfortablein both Agile (user stories, backlog grooming, sprint ceremonies)and Waterfall delivery models.
- Proficiencywith JIRA / Azure DevOps, Confluence, Visio or Signavio, andExcel-based analysis.
- Excellentwritten and verbal communication; confident facilitating workshopswith senior client stakeholders.
Good to Have
- Exposure to SAP BTP, Fiori/UI5,or integration platforms (CPI/Integration Suite).
- Experiencewith validation-lifecycle tooling or CSV documentation in a clientaudit context.
- Familiaritywith LIMS, MES, or serialisation platforms and their SAPtouchpoints.
- Priorconsulting or system-integrator background with client-facingdelivery exposure.