Bulk Hiring For Customer Supprt (REF- HR POOJA)

Ienergizer; Dadri; On-site; INR 239,000 - 286,000; Full time

Job summary

Ienergizer in Dadri, Uttar Pradesh is hiring for a Customer Care Executive to handle domestic voice support. The role offers a salary of 23.5K CTC with both freshers and candidates with up to 6 months of experience considered. The position requires working in shifts and a quick, clear communication style.

Candidates should be Undergraduate or Graduate with willingness to work in day shifts. Immediate joining is preferred.

Qualifications

• Handle customer queries through voice daily per process.
• Freshers or candidates with 6 months experience in customer support.
• Maintain professional and courteous communication.

Responsibilities

• Handle customer queries through voice as per process requirement.
• Understand customer concerns and provide accurate resolutions.
• Maintain a professional and courteous approach.
• Follow the defined process guidelines, policies, and quality standards.
• Ensure timely resolution of customer issues and maintain customer satisfaction.
• Escalate complex or unresolved issues to the concerned team.

Skills

Voice support

Customer queries handling

Professional communication

Education

Graduate

Undergraduate

Job description

Urgent Hiring For Customer Support (REF- HR POOJA)

Customer Care Executive Role.

HIRING FOR DOMESTIC VOICE PROCES

Salary- 23.5K CTC

Undergraduate + 6 Month Experience || GRADUATE + Freshers

Key Responsibilities

• Handle customer queries through voice as per the process requirement.
• Understand customer concerns and provide accurate and appropriate resolutions.
• Maintain a professional and courteous approach while interacting with customers.
• Follow the defined process guidelines, policies, and quality standards.
• Ensure timely resolution of customer issues and maintain customer satisfaction.
• Escalate complex or unresolved issues to the concerned team.

*SALARY: 23.5K* CTC

6 DATS WORKING ROTATIONAL SHIFTS FOR MALES,

DAY SHIFTS FOR FEMALES

Regards, HR Pooja Bhardwaj

Ienergizer HR Manager