Builder - Consumer Finance

Cars24; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Cars24 seeks an AsBuilder – Telecalling Retail Partner to lead sales operations in Gurugram. You will strategize and implement initiatives to drive revenue, improve customer satisfaction, and boost team performance. Strong leadership and data-driven decision making are essential.

The role requires 5–7 years in sales with 2+ years in leadership, plus a solid background in CRM tools and reporting systems. Bachelor's degree in business or marketing is required; Master's is preferred.

Qualifications

• 5–7 years of sales experience with at least 2 years in a leadership role.
• Bachelor's degree in Business Administration or Marketing; Master's preferred.
• Proven track record in managing sales operations and hitting targets.
• Strong knowledge of CRM tools and reporting systems.

Responsibilities

• Sales Strategy and Execution: Develop and implement sales strategies to hit targets.
• Team Management: Lead, mentor and motivate the sales team and conduct evaluations.
• Customer Relationship Management: Build and maintain relationships with key clients.
• Process Optimization: Streamline sales processes and collaborate across functions.
• Market Analysis and Reporting: Analyze trends and provide insights to stakeholders.
• Compliance and Documentation: Ensure adherence to policies and maintain accurate records.

Skills

Sales strategies

CRM tools

Reporting systems

Communication

Negotiation

Interpersonal skills

Data analysis

Data-driven decisions

Education

Bachelor's degree in Business Administration, Marketing, or a related field

Master's degree is preferred

Job description

AsBuilder – Telecalling Retail Partner, you will oversee and manage salesoperations within your vertical. Your role involves strategizing andimplementing initiatives to achieve revenue targets, ensuring customersatisfaction, and enhancing team performance. You will work closely withstakeholders to streamline processes, optimize resources, and contribute to theoverall growth of the sales function.

Who Are We Looking For?

Adriven and result-oriented professional with proven expertise in salesoperations. The ideal candidate should possess exceptional leadership,analytical, and communication skills, along with a track record of achievingand exceeding sales goals.

Key Responsibilities

Sales Strategy and Execution

• Develop and implementsales strategies to achieve business objectives and revenue targets.
• Monitor salesperformance metrics and implement corrective actions as needed.

Team Management

• Lead, mentor, andmotivate the sales team to achieve individual and team goals.
• Conduct performanceevaluations and identify training and development needs.

Customer RelationshipManagement

• Build and maintainstrong relationships with key clients and partners.
• Address customer queriesand ensure a high level of satisfaction.

Process Optimization

• Streamline sales processesto improve efficiency and effectiveness.
• Collaborate withcross-functional teams to resolve bottlenecks and improve workflows.

Market Analysis andReporting

• Analyze market trends,customer needs, and competitor activities to identify opportunities.
• Generate regular reportson sales performance and provide actionable insights to stakeholders.

Compliance and Documentation

• Ensure adherence tocompany policies, procedures, and regulatory requirements.
• Maintain accuraterecords of sales activities and client interactions.

Qualifications

• Educational Background:Bachelor's degree in Business Administration, Marketing, or a related field.Master's degree is preferred.
• Experience: 5–7 years ofexperience in sales, with at least 2 years in a leadership role. Proven trackrecord in managing sales operations and achieving targets.
• Skills: Strong knowledgeof sales strategies, CRM tools, and reporting systems. Excellent communication,negotiation, and interpersonal skills. Ability to analyze data, interprettrends, and make data-driven decisions.