BSCO– CLM Functional - Associate - Mumbai

PwC Acceleration Center India; Mumbai; On-site; INR 900,000 - 1,200,000; Full time

Job summary

A leading consulting firm in Mumbai is seeking a Mid-Senior level Functional Analyst specializing in Contract Lifecycle Management. The role involves supporting implementation teams, reviewing RFPs, and building CLM solution prototypes. Candidates should have a background in law or legal studies, along with at least 3 years of experience in contracting processes and solutions. Strong analytical and communication skills are essential. This is a full-time position.

Qualifications

• 3–5 years of experience in contracting processes and CLM solutions.
• Strong written and verbal communication skills in English.
• Demonstrated ability to work in a team environment.

Responsibilities

• Support pursuit teams in reviewing RFP requirements.
• Build functional prototypes of common CLM solutions.
• Conduct functional workshops to understand current and future state processes.

Skills

Ownership of personal development

Diverse perspectives

Active listening

Analytical skills

Commercial awareness

Understanding of business processes

Technical standards knowledge

Education

University degree (Bachelor or higher), preferably with focus on Law / Legal

Tools

Contract Lifecycle Management solutions (e.g., Icertis, Apttus, Conga)

Software Development Lifecycle (SDLC)

Job description

About the role

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These professionals analyse client needs, implement software solutions, and provide training and support for seamless integration, enabling clients to achieve their strategic objectives. In Contract Lifecycle Management (CLM) at PwC, you will specialise in consulting services for implementing CLM technology solutions and will bring extensive experience with various CLM technologies.

Skills & Competencies

• Apply a learning mindset and take ownership of your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g., refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

Experience

3–5 years of experience in contracting processes and CLM solutions.

Job Description

The functional analyst will be an integral part of the practice and the solution delivery team, bringing strong functional knowledge of contracting processes across domains and how they translate into capabilities within a contract lifecycle management solution. The analyst will work closely with leadership, peers across pursuits and pre‑sales activities, and delivery of engagements. You will also support practice‑level initiatives, such as scanning the market for domain, technology, and process trends and building practice collaterals.

Roles & Responsibilities

• Support pursuit teams in reviewing RFP requirements and building corresponding content to respond to pursuits.
• Build functional prototypes of common CLM solutions in support of identified business needs and proposal demos.
• Keep up to date with market trends in contract lifecycle management processes and support the broader practice in building position papers and thought leadership articles.
• Be part of the engagement delivery team specific to Contract Lifecycle Management.

Implementation Activities

• Be part of the engagement delivery teams implementing contract lifecycle management.
• Gather functional requirements for contract types, templates, clauses, rules, workflow, and other configuration elements.
• Conduct or lead functional workshops to understand current state processes, drive future state workflow requirements, Fit/Gap analysis, and related functional needs.
• Lead or support contract migration data gathering activities.
• Manage requirements traceability from analysis through implementation.
• Work closely with business stakeholders to perform requirement reviews and sign‑off sessions.
• Develop user acceptance tests and functional test scenarios and work with the development team throughout the implementation.
• Develop training materials around the solution configuration.
• Conduct “train‑the‑trainer” sessions with clients to perform knowledge transfer on configured systems.
• Track issues and resolutions on functional requirements.
• Develop change management materials such as go‑live communication drafts.
• Familiarity with the concepts and ideally foundational experience with building AI and machine learning models, training models with annotated training sets, and tuning accuracy and relevance parameters.

Desired Qualifications

• University degree (Bachelor or higher), preferably with focus on Law / Legal.
• 2+ years of experience working with Contract Lifecycle Management solutions on buy‑side / sell‑side contracts such as Icertis, Apttus, Conga, etc.
• 3+ years of experience as part of a technology implementation team and possessing strong familiarity with Software Development Lifecycle (SDLC) processes, including requirements gathering, functional testing, and training.
• Strong, proven written and verbal communication skills in English.
• Strong familiarity in reviewing contract documents, including analysis of contract language, identification of key terms and conditions, business attributes, clauses, etc.
• Demonstrated ability to work in a team environment, collaborating with project managers, development teams, testing teams, clients, and technology vendors.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Other

Industries

Professional Services