Overview
Exp: 7+ Yrs
Location: Bangalore / Remote, India
Skill: Strong experience in supporting Enterprise Agiloft CLM application, Hands on Agiloft expertise; Agiloft implementation; Application log analysis; Experience with data tools like Power BI, Tableau; Set up new contracts, templates, configurations, workflows for approvals, issue debugging / troubleshooting, configure for Docusign initiation
Security: Comfortable working in restricted, high-sensitivity environments.
Responsibilities
- Work as part of a professional services delivery team to configure robust, scalable, and maintain the Agiloft system.
- Act as Implementer on Enterprise projects under the guidance of Solution Architects.
- Lead implementation efforts for commercial projects.
- Lead effective design sessions to capture and document customer requirements.
- Write detailed specifications and configure low complexity implementations.
- Handle internal customer interactions and initial escalation calls with a solutions-focused approach.
- Deliver clear documentation and effective training.
- Other duties as assigned.
- Work with Product Development, Scrum Masters, QA Analysts, Product Owners, and other cross-functional resources to define and deliver business-impacting projects.
- Capable of working independently, as well as with team members on different teams and in different locations.
- Perform reviews with other team members in a reviewer capacity.
- Provide technical mentoring and guidance to less experienced SW Engineers.
- Develop and support enhancements and new functionality to automate deployments in a microservices architecture environment.
- Work closely with other engineering team members to ensure code deployments are fully automated and transparent.
- Continually work towards making improvements in the release process and facilitate migration to a Continuous Deployment/Continuous Integration approach.
- Provide technical expertise and troubleshooting as needed to support production issues.
- Assist and in some cases be responsible for the design and architecture of projects and features.
- Be willing to support deployments outside of work hours and participate in an on-call rotation.
- Actively participate in all relevant agile ceremonies for each project iteration.
- Maintain clear communication skills and discretion/confidentiality in all areas pertaining to data and proprietary information.
- Maintain a high comfort level working in a fast-paced, results-oriented culture with strong interpersonal and stakeholder management skills.
- Ability to work independently and in a self-directed manner with minimal guidance.
- Provide regular status reports to the team.
Skills & Experience
- Process Skills: Demonstrated experience in Agile methodology and its related practices.
- Technical: Agiloft CLM
- Behavioral Skills: Excellent verbal and written English communication skills; result-oriented team player; strong interpersonal skills.
Notes
Security: Comfortable working in restricted, high-sensitivity environments.