HCP Engagement- Contracting - Experienced Associate

PwC Acceleration Center India; Chennai District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

PwC Acceleration Center India is seeking an Experienced Associate to optimize operations, analyze client needs, and develop strategies to enhance productivity within healthcare engagements. You will engage with clients, support process automation, and contribute to delivering high-quality work across advisory, assurance, tax, and business services.

In this role, you will manage HCP/HCO contracts, apply lean methodologies, and collaborate with clients to implement technology solutions, ensuring

Qualifications

• Bachelor's degree, minimum.
• 3-5 years of experience in relevant roles.
• English oral and written proficiency.
• 2+ years in contract management, legal operations, or HCP/HCO engagement within healthcare or life sciences.

Responsibilities

• Managing HCP/HCO contracts from intake through drafting, redline review, e-signature, amendments, and system uploads.
• Reviewing contracts to ensure accuracy, compliance, and alignment with internal policies.
• Submitting contracts for signature and tracking status to closure.

Skills

Contract management

HCP/HCO engagement

Legal operations

Process optimization

Data analysis

Education

Bachelor's degree

Tools

Icertis

Conga

Veeva

SAP Ariba

Salesforce

DocuSign

Job description

Job Description:

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As an Experienced Associate in HCP Engagement‑Contracting, you will play a pivotal role in optimizing operational efficiency and effectiveness within our operations consulting team. You will analyze client needs, develop operational strategies, and provide guidance to help clients streamline processes, improve productivity, and drive business performance. As an Associate, you will focus on learning and contributing to client engagement and projects while developing your skills and knowledge to deliver quality work. You will be exposed to clients to learn how to build meaningful client connections, manage and inspire others, and grow your personal brand by deepening your technical knowledge of firm services and technology resources.

In this role at PwC Acceleration Center India, you will work closely with clients to analyze operational processes, identify areas for improvement, and develop strategies to enhance productivity, quality, and efficiency. You will provide guidance on implementing technology solutions, process automation, and operational excellence frameworks. This position offers a unique opportunity to engage in a fast-paced environment, where you will be expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow, taking ownership and consistently delivering quality work that drives value for our clients and success as a team.

Responsibilities

• Managing HCP/HCO contracts from intake through template drafting, redline review, e-signature, amendments, and system of record upload, confirming accuracy, compliance, and timely execution while maintaining high-volume efficiency
• Creating, processing, and executing HCP/HCO contracts using standard system templates. Reviewing and drafting contracts to support healthcare client engagements confirming all documentation is complete, accurate and compliant
• Review and proofread contracts for completeness, accuracy, and alignment with internal policies. Submit contracts to the parties for signature (e-signature) and track status to closure. Send applicable contracts for upload into the system of record, confirming documentation is organized and audit-ready.

• Analyzing client operational processes to identify areas for improvement and enhance productivity
• Developing and implementing strategies for operational excellence and process optimization
• Collaborating with clients to provide guidance on technology solutions and process automation
• Supporting the development of innovative solutions to drive business performance
• Applying operational analysis to streamline processes and improve efficiency
• Engaging in project management tasks to validate timely delivery of client solutions
• Utilizing lean process improvement and Six Sigma methodologies to enhance operational strategies
• Gathering and interpreting data to inform operational decisions and strategies
• Contributing to the development of operational support frameworks to improve client outcomes
• Participating in the implementation of emerging technologies to support operational goals

What You Must Have

• At least a Bachelor's degree
• At least 3-5 years of experience
• Oral and written proficiency in English required
• At least 2 year(s) of experience in contract management, legal operations, or HCP/HCO engagement within healthcare, life sciences, or consulting
• Experience in contract management, legal operations, or HCP/HCO engagement within healthcare, life sciences, or consulting
• Strong understanding of compliance and regulatory frameworks related to HCP/HCO contracting (e.g., Sunshine Act, Anti-Kickback Statute). Demonstrated ability to manage high volumes of contracts with precision and attention to data

What Sets You Apart

• Understanding of compliance and regulatory frameworks related to HCP/HCO contracting (e.g., Sunshine Act, Anti-Kickback Statute). Familiarity with contract lifecycle management systems or similar tools (e.g., Icertis, Conga, Veeva, SAP Ariba, Salesforce, DocuSign)
• Experience with standard contract templates, redlining processes, and amendment management
• Strong written and verbal communication skills with the ability to interact professionally across stakeholder levels
• Utilizing automation solutions to enhance operational efficiency
• Demonstrating proficiency in process optimization and improvement
• Applying lean process improvement techniques in diverse settings
• Excelling in operational analysis and strategy development
• Implementing emerging technologies to drive competitive advantage
• Engaging in business process improvement initiatives
• Developing skills in project management and teamwork