Brokerage Admin Assistant III

UPS; Pune City; On-site; INR 180,000 - 240,000; Full time

Job summary

A global logistics company in Pune is seeking a Brokerage Admin Assistant III. This full-time role involves data entry, ensuring timely delivery requirements, and providing excellent customer support. Candidates must possess good communication, analytical skills, and proficiency in MS Office. A graduate or postgraduate degree is required. This position promotes a systematic and detail-oriented approach to work, with flexibility in shift timings.

Qualifications

• Eye for detail and meeting stiff deadlines.
• Excellent attendance record.
• Self-driven with strong customer orientation.
• Flexibility with shift timings and working days.

Responsibilities

• Providing on-time delivery of the dedicated volume.
• Updating processes as necessary and following procedural changes.
• Delivering on expected quality and quantity.
• Providing requested support with staffing on bank holidays.

Skills

Excellent written and verbal communication skills

Analytical and problem-solving skills

Decision-making skills

Excellent typing speed for data entry

Must be customer-focused

Education

Graduate/Postgraduate in any discipline

Tools

MS Office

Job description

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Job Description

The Brokerage Coordinator will be responsible for key entering data obtained from shipping documents received from various customers into applications via various methodologies and scanning applications. This role requires meeting the department’s performance criteria. The applicant should have good communication and analytical skills and should be systematic in approach. The position emphasizes speed and quality with a positive customer experience for both internal and external customers.

Job Duties

• Providing on-time delivery of the dedicated volume;
• Updating the process when necessary and following any procedural changes incorporated;
• Delivering on expected quality and quantity;
• Providing requested support (overtimes, staffing on bank holidays).

Skills

• Excellent written and verbal communication skills;
• Analytical and problem-solving skills;
• Decision-making skills;
• Excellent typing speed for data entry;
• Must be customer-focused.

Prerequisites

• Eye for detail and meeting stiff deadlines;
• Excellent attendance record;
• Self-driven;
• Strong customer orientation and understanding of customer service issues;
• Knowledge of MS Office;
• Flexibility with shift timings & working days as per business requirements.

Education

• Graduate/Postgraduate in any discipline.

Employee Type

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative
• Industries: Truck Transportation