Branch Manager Swadesh Banking

AU SMALL FINANCE BANK; Mahwa; On-site; INR 800,000 - 1,500,000; Full time

Benefits offered by this job

Two-wheeler vehicle

Fixed salary + incentives

Job summary

AU Small Finance Bank invites applications for Branch Manager Swadesh Banking to oversee daily branch operations, drive growth, and ensure superior customer service. The role demands leadership, robust knowledge of banking products and KYC norms, and effective team coordination in a branch setting.

Based in India, the position requires travel for local marketing and a valid two-wheeler. Standard banking hours apply; fixed salary plus incentives is offered along with RBI-compliant practices and

Qualifications

• Category, field specialization and degree preferences are stated for educational background.
• Academic score: a minimum of 55% is expected.
• Experience in banking or financial services with branch management focus.

Responsibilities

• Manage branch operations
• Drive business growth
• Ensure high service standards
• Manage customer relationships
• Support branch acquisition targets
• Coordinate with product and operations teams
• Maintain MIS and reports

Skills

Interpersonal skills

Leadership

Communication

Education

Category: Banking

Field specialization: Banking

Degree: Any

Academic score: Minimum 55%

Institution tier: Tier 1 / Tier 2

Tools

MS Office

CRM usage

Job description

Group Company:

AU Small Finance Bank Limited

Designation:

Branch Manager Swadesh Banking

Office Location:

Position description:

Responsible for managing branch operations, driving business growth, and ensuring customer satisfaction in Swadesh Banking branches.

Primary Responsibilities

• - Manage branch operations
• Drive business growth
• Ensure high service standards
• Manage customer relationships

Additional Responsibilities

• - Support branch acquisition targets
• Coordinate with product and operations teams
• Maintain MIS and reports

Reporting Team

• Reporting Designation:
• Reporting Department:

Educational Qualifications Preferred

• Category:
• Field specialization:
• Degree:
• Academic score: Minimum 55%
• Institution tier: Tier 1 / Tier 2

Required Certification/s:

NA

Required Training/s:

Branch Management, Customer Service

Required Work Experience

• Industry: Banking, Financial Services
• Role: Branch Management, Customer Service
• Years of experience: 5 to 10

Key Performance Indicators:

Business growth

• Customer satisfaction
• Compliance adherence
• Operational efficiency

Required Competencies:

Leadership

• Customer Orientation
• Business Acumen
• Communication

Required Knowledge:

Branch operations

• Banking products
• KYC norms

Required Skills:

Interpersonal skills

• MS Office
• CRM usage

Required Abilities:

• Physical: NA
• Other: Leadership, Decision-making

Work Environment Details:

Branch-based, customer-facing

Specific Requirements:

• Travel: Minimal (local marketing)
• Vehicle: Two-Wheeler Vehicle
• Work Permit: Must be authorized to work in India

Other Details:

• Pay Rate: Fixed + Incentives
• Contract Types: Full-time, Permanent
• Time Constraints: Standard banking hours
• Compliance Related: Adherence to RBI and internal policies
• Union Affiliation: